Central Merchandising Team

Remote EU or UK

Diversity matters 
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone. 

The role
Lush Poland will become reality! The digital-first business is scheduled to go live in February 2022 and we are looking for an enthusiastic and detail-oriented person to maintain and actively take part in the development of our digital e-commerce services in Poland. 

You will support our global digital estate to increase the discoverability of our products and grow the conversion rate and increase digital sales. The Digital Coordinator Role will sit within the Central Merchandising Team, with a predominant focus on facilitating our single website vision and optimising for language. 

In the long term, you will have the chance to gain experience in international teams on a global level to support the worldwide success of Lush Digital.  

Responsibilities:

• Optimise the global platform (both web and app) for internal search, to facilitate product discoverability
• Monitor onsite search behaviour and external trends to inform onsite search optimisations
• Roll out and maintain the single homepage strategy across the global platform (web and apps)
• Implement, optimise and maintain the merchandising of product on the global platform (web and apps), via the creation of collections and tags
• Monitor global sales trends to produce recommendations that will drive global digital sales
• Using sales data and coordinating with digital fulfillment, understand and monitor global stock availability to inform the merchandising strategy
• Consider local customer experiences and how they ought to be reflected on the global digital estate
• Create onsite tags and collections to improve product discoverability for customers
• Liaise with global digital teams to facilitate the sales strategy
• Implement content stories on to product pages and measure their impact on conversion rate
• Where necessary, liaise with external agencies to deliver the global strategy
• Work with other members of the central merchandising team to develop trade plans for product launches 
• Ensure data reporting remains up to date and clear summary analysis is provided where necessary
• Facilitate smooth running of digital estate launches, both product and features
• Report on the performance of our global digital estate as required
• Work with local teams to gather website skinny banner messaging and update as necessary
• Work with local teams to gather banner, collection, onsite search, and other copy translations to be input onsite

Additional tasks:

• Support for product forecasting 
• Completion of tasks to deliver the digital estate strategy
• Translation support
• SEO on-page improvements as suggested by search lead and team

Skills and experience:

• Polish native or experienced with the Polish market and local trends
• Degree in Digital Marketing or related studies
• Team player
• Flexible and well organised
• At least 3 years experience in digital project management and e-commerce
• This is the perfect opportunity if you are not afraid of terms and programs like SEO/SEMRush/CRM/PPC/Google Analytics/Looker .. and other digital tools

What’s it like working for Lush
People are at the heart of our business. We want you to enjoy and challenge yourself, build a career, and teach us what we don’t know, so we’ve created a culture where your job description is a starting point, not an end goal. Our working style is flexible, fluid, supportive, and authentic - if you’ve got the drive to push yourself and try different things, you will have our support. You can find more information here - weare.lush.com

If all this sounds like you, please send us your CV and covering letter, detailing why you want to become a part of the cosmetic revolution.