LUSH MENA - Supply Planner and Forecasting Analyst

Location Dubai, UAE (office based)

Working Hours Fulltime 

Who is Lush?

You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, privately-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that responsible business can be a force for good. We fight cruel practices like animal testing, promote regeneration, and show that what’s inside counts - whether that’s an ingredient in a product, or open source code. You can find more information here - weare.lush.com  

Lush MENA

Lush MENA team is based in Dubai and supports the UK owned shops in the UAE (17 shops) and Bahrain (2 shops). We have around 300 employees of which 75% are part timers. We’re looking for an experienced Supply Planner and Forecasting Analyst to be fully responsible for ensuring we have the correct stock levels in all of our retail locations. We only have one supplier but but have over 500 SKUs.

LUSH products due to their FRESH nature mean that they are not held in warehouses for any period of time and are sent to stores as soon as they arrive which also means we need regular fresh replenishment of products to our stores, similar to that of a supermarket. Our products have a shelf life of 7 months and use by date of 14 months, therefore we need someone who has experience with goods of this nature. 

The Role

The Supply Planner and Forecasting Analyst would be responsible for implementing an accurate planning and forecasting system using our current systems (Microsoft Dynamics / Google Analytics/ Power Bi) to ensure orders placed meet the demand needs of all our retail locations. 

You would collaborate and work alongside our Logistics Manager to ensure smooth delivery of all orders and our Product Champion who would prepare sales analysis on sales trends, performance of new launches on country and store by store basis.

Responsibilities

• Build a whole new forecasting and planning system using Microsoft Dynamics, Google Analytics, Power Bi

• Accurately analyse sales data prepared by Product Champion to generate statistical baseline forecast for orders based on open orders and algorithms 

• Collaborate with the Product Champion to forecast required stock levels on an overall and by category basis in order to produce order models for the stores

• Investigate and follow up fulfilment discrepancies between orders and invoices received from UK Manufacturer

• Responsible for inventory levels in all retail locations

• Directs cycle count program and annual physical inventory process

• Track product expenditures to ensure adherence to budget

• Prepare weekly, monthly and ad-hoc reports for senior management on orders placed

Skills and Experience

• Experience in similar retail business with fast moving fresh stock that needs replenished regularly

• Numeric skills combined with strong analytical and statistical capabilities to understand supply and demand issues

• Excellent time management skills

• Solutions focussed with a positive attitude

• Adaptable and able to juggle a variety of tasks all at the same time

Diversity matters

We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!

Employee perks:

• Visa and medical insurance (as required - if already sponsored we will provide Labour Card)

• Flight allowance

• 75% discount on Lush products 

• Bonus scheme

• Day off for birthday

• Holiday purchase scheme

• Employee assistance programme

• Flexible working

• We’re 10% Employee Owned, our colleagues have the opportunity to influence positive change in the business and have their voice heard