Digital Coordinator Lush Sweden

Parental cover from 1st June 2022 to 30th June 2023

Diversity matters 
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. 

We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone. 

The role
Our digital business is looking for an enthusiastic and detail-oriented person to maintain and actively take part in the development of our digital e-commerce services in Sweden. 

You will receive proper onboarding from the current digital manager or our international team to support our global digital estate to increase the discoverability of our products and grow the conversion rate and increase digital sales. The Digital Coordinator Role will sit within the Central Merchandising Team, with a predominant focus on facilitating our single website vision and optimising for language. 

Depending on your skills and experience you will also have the chance to gain experience in international teams on a global level to support the worldwide success of Lush Digital.  

Responsibilities:

• Optimise the global platform (both web and app) for internal search, to facilitate product discoverability
• Monitor onsite search behaviour and external trends to inform onsite search optimisations
• Roll out and maintain the single homepage strategy across the global platform (web and apps)
• Implement, optimise and maintain the merchandising of product on the global platform (web and apps), via the creation of local collections and tags
• Monitor global sales trends to produce recommendations that will drive global digital sales on both web and apps
• Using sales data and by coordinating with digital fulfilment, understand and monitor global stock availability to inform the merchandising strategy
• Consider local customer experiences and how they ought to be reflected on the global digital estate
• Liaise with global digital teams to facilitate the sales strategy
• Work with other members of the central merchandising team to develop trade plans for product launches (product merchandising, onsite search query optimisation, tags/collections, product relationships, homepage plan) 
• Ensure data reporting remains up to date and clear summary analysis is provided where necessary (weekly local report for the team / monthly for the global report)
• Facilitate smooth running of digital estate launches, both product and features
• Work with local teams to gather website skinny banner messaging and update as necessary
• Work with local teams to gather banner, collection, onsite search, and other copy translations to be input onsite
• Weekly meeting with PR, Digital Marketing and Copywriter for reflecting on past weeks, and upcoming weeks plans for newsletters, social, homepage, PR and campaigns etc.
• Monthly planning meeting with Retail Manager and PR to look at the communication for longer periods of time (include newsletter planning, windows for retail, campaigns, PR events etc)

Additional tasks

• Support for product forecasting 
• Translation support
• SEO / paid ads on-page improvements and translations as suggested by search lead and team

Desirable skills and experience

• Swedish native or experienced with the Swedish market and local trends
• Degree in Digital Marketing or related studies
• Flexible and well-organised 
• At least 3 up to 8 years of experience in digital project management and e-commerce
• This is the perfect opportunity if you are not afraid of terms and programs like SEO / SEMRush / CRM / PPC / Google Analytics / Looker .. and other digital tools
  

What’s it like working for Lush

You can find more information here - https://weare.lush.com/sv-se 

If all this sounds like you, please send us your CV and covering letter, detailing why you want to become a part of the cosmetic revolution.
As we pride ourselves on internal development, priority will be given to candidates who have an in-depth knowledge of Lush, coupled with the relevant experience, skills and approaches.