Salary: £22,984 - £33,000 depending on experience/capacity of your chair.
40 hours a week (part-time will also be considered)

The Lush HairLab; a hair salon brand, Beak St, Soho
The Lush HairLab is an innovative salon concept where we care. We care about the clients, the staff, the planet, the products we use and the way we make people feel. We want to impact the industry, proving that a hair salon can be a welcoming space providing people with experts in specific textures and techniques. No matter what race, gender, age, background, hair type or texture, everyone will receive an expert and educational led service for their hair and scalp. All Are Welcome, Always. 

Hairdressing and barbering are art forms that we respect. We encourage the artist to play to their strengths by recruiting specialists led by techniques and textures, such as;  barbering, Afro hairdressing/barbering, Asian hairdressing/barbering, locs specialists, colour specialists and cutting specialists. 

Responsibilities

• Learn and provide Lush HairLab services; you will be performing the full client journey including consultation, hair washing, and cutting/styling
• You would be expected to maintain standards of both personal and workspace presentation and hygiene, perform consultations and aftercare, respect Health & Safety and respect Data Protection.
• Support shops & attend events (internal and external) to promote new hair care product or service launches
• Using specialist skills and knowledge to support the Lush PR team to promote the Lush HairLab
• Passion for wanting to educate your clients on how to take care of their hair at home, as well as demonstrating any styling techniques to your client 
• Confident and decisive to ensure the client feels safe in expert hands
• Motivated, trustworthy, and driven
• Open-minded to our new approach to salon life
• Be open to new ways of describing hair by using positive language
• Share your knowledge with clients and skill-swap with your peers

The ideal candidate

• Minimum SVQ/NVQ Level 2 in Hairdressing /relevant experience in Barbering /relevant experience as a Locs specialist
• 5 + years recent industry experience, presenting up-to-date skills and techniques
• A developed high standard skillset in your sector and be able to demonstrate this
• An open-minded approach to receiving further training in the Lush HairLab way (product education, henna applications, client experience, journey)
• An established client base is beneficial 
• Exceptional customer service skills 
• Organised approach to salon life 
• Professional and client-focused 
• Qualifications or experience in educating in your specialist field to other hairdressers/barbers is beneficial 

What you’ll get
To set you up for success, you will receive complete training from our team of product experts and stylists with the correct tools and guidance, on all things Lush and Lush HairLab. You will be an ambassador for the Lush HairLab as we pride ourselves on excellent customer service, displaying excellent product knowledge, consultations skills, and education for the hair and scalp so you can complete your job role to the best of your ability. You will be expected to keep on top of your knowledge, with the addition of products through changing/seasonal ranges. 

Employee perks

• 50% discount on Lush products and spa treatments. 10%-50% discount on services.
• Discretionary and profit-based bonus
• Pension scheme
• Day off for weekday birthdays
• Holiday purchase scheme
• Cycle to work scheme
• Discounted rail and bus season tickets 
• Employee assistance programme
• Maternity leave - 6 months’ full pay for parental leave (primary caregiver)
• Financial childcare support on return to work
• Flexible working
• Support groups, film nights, yoga and meditation sessions and more

Submit your CV and covering letter letting us know all about you, your experience, and what you would bring to the HairLab team. They could include:

• How your passion for hair and working with a diverse client base make you the ideal candidate for this role
• Any experiences (if any) you have had in the hair industry e.g. shows, shoots, and events
• Your hidden talents no matter how big or small!

Part of the interview process will be a practical skills trade test.