Outreach Worker – Tower Hamlets SORT

(Based out of our central office in Tower Hill)

£27,648 - £31,142 per annum

37.5 hours per week


We’re looking to recruit an Outreach Worker to join the Tower Hamlets Street Outreach Response Team (SORT) in providing outreach support for rough sleepers across the borough of Tower Hamlets.In this role you will be responsible for conducting outreach work with partner agencies and co-workers; to verify new rough sleepers, to enact the No Second Night Out model and engage with people sleeping rough.  You will also be required to engage with rough sleepers to conduct welfare checks and deliver service related messages. 

The role involves building networks with local authorities, voluntary and faith based agencies, outreach teams, hostels and private landlords to increase the choice and opportunities for housing and other support for rough sleepers.

We are looking for a highly motivated individual who will be confident in conducting assessments on the street and in day centre settings, and able to lead street based outreach shifts alongside volunteers.  You will have experience in dealing with rough sleepers with multiple needs and able to work with challenging behaviour.

Flexibility is required as you will be working outreach shifts at unsocial hours in accordance with the rota (seven day). Early shifts are from 5am – 9am and late shifts are from 8pm – 2am. Please note you will also be required to hold a full, clean Driving Licence.

In return, we offer a range of benefits including a pension scheme, staff discounts scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development.

If you believe that you have what we are looking for, and have an interest in working for a charity which makes a real difference to the lives of people who are homeless, we would love to hear from you.


To find out more and apply please go to www.mungos.org/current_vacancies

Closing date: 10am, Wednesday 6 December

Interview and assessment date: Thursday 14 December

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2017, we are also proud to have been awarded BITC 2017 Race Equality Award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.