This new role has been established to lead and implement the audience and business growth strategy for ICA audiences alongside developing and delivering a sustainable, entrepreneurial and revenue generating business growth model.
KEY RESPONSIBILITIES
Strategic Philanthropy
- Lead, develop and implement a Business Growth strategic plan that brings a mix of
sustainable income derived from individual giving, trusts and foundations and corporate sponsorships
- Work with the Director to develop strategic revenue generation opportunities across the
business and key ICA stakeholders
- Lead a Fundraising team to research prospective donors and supporters and build a
pipeline of donor acquisition, including bespoke donor packages
- Collaborate with strategic partners on the development of compelling partnership
funding/income/business growth proposals
- Maintain an overview of trends and developments in fundraising and business growth
across the artistic and cultural sector
- Contribute to business growth and fundraising forecasts to the annual and longer-term
strategic business planning process.
- Ensure effective CRM measures are in place and leading on timely and applicable
communications to key stakeholders including audiences, funders and members
- Alongside the Director, personally steward relationships with major individual donors
and key decision makers in trusts and foundations
- Lead on data collection processes and analytics in relation to audiences, participants and
donors.
Audiences & Communications
- Lead, develop and implement an Audiences and communications strategy alongside the
ICA’s internal and external colleagues and PR agencies
- Lead marketing campaigns for ICA’s work and manage a range of activity that supports
ICA to meet its organisational objectives
- Maintain and develop ICA’s brand in international, national and local markets, ensuring
ICA’s identity is maintained across all communications channels
- Oversee the ICA platforms including its website, socials, media and the overall user
experience to ensure that they serve the organisational objectives
- Develop and deliver a coherent marketing and communications strategy that promotes
ICA, and enables the institution to meet its income targets
- Develop, implement and maintain ICA’s overall digital and social media strategy
- Stay appraised of new opportunities for promoting ICA
- Alongside the Director and in consultation with ICA’s external PR agency as needed, lead
on PR strategy and response plans
- Provide support, direction and guidance for any crisis PR and comms strategies,
overseeing their subsequent implementation
- Ensure due diligence to GDPR is met across ICA’s Marketing and Communications
activity
- Oversee data collection processes and analytics in relation to audiences, participants
and donors
- Control the marketing budget to ensure that resources are managed as effectively as
possible, and that all spend delivers against key departmental objectives.
Governance & Reporting
- Ensuring all fundraising and business growth activity is ethical and fully compliant with
relevant UK charity and financial management regulation
- Leading the Fundraising team to complete all business growth/fundraising reporting as
required including Arts Council England NPO reporting
- Reporting to the Director and Board of Trustees on the strategy and delivery of the ICA’s
business growth with the ability to flex and respond effectively when variances arise
- Reporting to the Finance and Audit sub-committee
Team Management
- Play an active and highly collaborative role as a full member of both the Executive
Leadership Team and Senior Leadership Team
- Line Manage roles of Senior Development Manager, Development Manager, Audience
and Marketing Manager, Membership Manager, Editions Coordinator, Ticketing & Membership manager, ensuring person specific objectives are set in line with the ICA’s strategic mission & KPIs, as well as supporting staff’s ongoing development and appraisal processes
- Contribute to the wider organisation’s implementation of business initiatives and
transformation
- Working alongside members of ELT and SLT, deliver a consistent, empathetic and
pragmatic leadership
KEY REQUIREMENTS
- Extensive and tangible experience in developing and delivering a communications
and audience development strategy within the arts and culture sector
- A demonstrable experience in business growth and implementation especially in
relation to revenue opportunities, trusts and foundations, individual giving and corporate sponsorship ideally within the arts and culture sector
- Experience of personally managing relationships with high value individual,
organisational and institutional donors
- A clear track record of meeting income targets
- A clear track record of effectively managing both internal staff members and external
consultants/agencies and audience development strategy and implementation within the arts and culture sector
- Knowledge of the practical application of effective CRM systems both across audiences
and funders
- Awareness of legislation governing fundraising activity by charities in the UK.
Please see the full job description, linked above. As this is a new role in the organisation, applicants may book in a call with the Director should they have questions about the role - please email jobs@ica.art to express interest.
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