Islington, London


37.5hrs per week

Managed by St Mungo’s on behalf of the Greater London Authority, NSNO focuses on helping people who are new to rough sleeping on the streets of London. Our challenge is to help them off the streets quickly and, through our assessment hubs, help them find alternative accommodation so they don’t have to sleep out for a second night.

The role of a Hub Worker is to jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients. You will also be the first point of contact for clients and visitors and coordinating the Health and Safety within the service.

To be successful, you will have personal experience of homelessness or a sound understanding of the issues faced by homeless or vulnerably housed people.  You will also have some experience of dealing directly with the public and/or clients or customers in a busy service environment.  Some experience of managing complex and difficult situations, in relation to people and basic strategies to deal with challenging behaviour is also required. As are good I.T and interpersonal skills.

To find out more and apply please go to www.mungos.org/work-with-us/careers/current-vacancies/

Closing date: 10.00am, 21st February 2018

Interviews and assessments: 8th March 2018

 At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 100 of Stonewall’s Workplace Equality Index 2018, we are also proud to have been awarded BITC 2017 Race Equality Award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.