Employee Benefit Trust Coordinator **internal or previous Lush employees only**
EBT Team

Salary: £23,000 to £27,000

Remote, UK - with travel to Poole at least 4 times a month                   

We’re on the lookout!
At Lush, we like communicating with our staff, and we absolutely love listening to what they have to say. Our Colleagues are beneficiaries of the Lush Employee Benefit Trust, so their voice matters and is vital to help shape this to be the business we want it to be. 

We’re looking for an EBT champion. Someone who understands how proud we are of our EBT, its importance to us as a business and the relationship we have with our colleagues.

You’ll spend your days learning about the wider business, Employee Ownership and promoting engagement with the EBT throughout the business. You will help to ensure the effective management of the EBT, support exciting engagement projects including EBT elections and work to facilitate two-way direct communication between Lush Colleagues and the business, helping amplify employee voice. 

If you think you’ll get a buzz from helping build the future of the EBT, and enable it to reach its full potential, to positively impact the future of the business and the Lush culture, we’re looking for you!

The Role

Supporting the Trustee Boards & Elected Reps:

• Supporting quarterly Trustee meetings (let’s make them interesting!), preparing information, presentations and minutes
• Ensuring our Trustees have up to date information at all times
• Presenting information to our Trustees for decision or opinion
• Arranging travel and expenses
• Documenting actions, decisions and keeping records of decisions made
• Management of the re-appointment of Trustees and Rep elections when needed
• Ensuring the Trustees and Representatives understand the parameters of their role
• Preparing updates, reports and presentations for the Trustees and wider business on the EBT
• Creating and delivering engaging development plans for elected Reps at all levels
• Managing central records of Representatives across the group
• Supporting EBT Representatives with engagement initiatives for their markets and areas of the business

Spreading the word:

• Producing engaging content to share with all employees through multiple channels to keep the momentum and re-education of the EBT going 
• Supporting Group markets with integrating the EBT into local operations and culture
• Supporting distribution of communication through the EBT network (reaching the furthest corners of the Lush world)
• Seeking feedback about the EBT and using it to help shape the future
• Coordinate EBT content for Lush events and organise meetings for EBT Reps
• Promoting the Employee Voice and the EBT as a channel for being heard!
• Motivating and engaging our EBT Reps to be the best they can be!

Managing the Employee Voice:

• Managing emails from colleagues, sharing ideas and seeking responses from relevant business areas
• Managing central log of questions/queries raised by staff and answers for all of our Group Markets
• Maintaining files of EBT communication, trackers, translations and the EBT Rep Directory etc

Skills and experience:

• Highly organised
• Strong administrator
• Excellent attention to detail
• Adaptable and dependable
• Outstanding written and verbal communication skills
• A team player that can work independently and manage their own time effectively

Diversify our future 
We are building a brand that represents the people of the world. The Employee Benefit Trust represents all employees in the Lush Group, we would love for the diversity of our workforce to be represented in The EBT team.  It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. 

We see you, we celebrate you, we want you!

Our Employee Benefit Trusts
In 2017, Lush Cosmetics Limited and Cosmetic Warriors issued 10% of the total company shares into a Trust where they are held for the benefit of the staff.

We have 5 Trustees elected by the company and the staff on each company Trustee board. Between them, they look after the EBTs on behalf of the staff and we have a network of 420 elected Representatives across our 22 Group markets on all shop floors, factory floors and support buildings, across the Lush Group who represent the employee voice, promoting the EBT and supporting communication and engagement across the Group.

The EBTs are quickly becoming a very important part of our business and we need someone to join the EBT team to help continue this work in embedding the EBT into our culture and the way we work while managing all day-to-day aspects of the CW and Lush EBT.

Our pledge to you:
People are at the heart of our business. We want you to enjoy and challenge yourself, build a career, and teach us what we don’t know, so we’ve created a culture where your job description is a starting point, not an end goal. Our working style is flexible, fluid, supportive, and authentic - if you’ve got the drive to push yourself and try different things, you will have our support.

Employee perks:

• 50% discount on Lush products and spa treatments
• Bonus scheme
• Pension scheme
• Day off for weekday birthdays
• Holiday purchase scheme
• Cycle to work scheme
• Discounted rail and bus season tickets 
• Employee assistance program
• 6 months’ full pay for parental leave (primary caregiver)
• Financial childcare support on return to work
• Flexible working
• Support groups, film nights, yoga, meditation sessions and more

If all this sounds like you, please send us your CV and covering letter, detailing why you would be great for this role.