CIS Security Ltd

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Controller - Days & Nights - Average 42 hours - Corporate

Reference: APR20193962
Expiry date: 2019-04-29 09:50:11.447
Location: London Bridge City
Salary: £11.85 Per Hour
Benefits: HSF Health care plan, HSF Perk Box – discounts & offers, Cycle to work scheme, Childcare voucher scheme, A view for career development, First class training allowing you to develop your skills, Employee recognition awards

A fantastic opportunity has arisen for a Corporate CCTV Operator for a prestigious bustling and vibrant riverside destination set in a magnificent setting in the heart of London Bridge.  There is something for everyone at this stunning destination and we are looking for high calibre SIA Licensed Security Personnel to join our Team.

The roles are diverse, interesting, busy and vibrant in line with the nature of the destination. If this sounds like the perfect job for you please apply.

INFORMATION

  • Position: CCTV Operator - Corporate
  • Location: London Bridge
  • Pay Rate: £11.85 per hour
  • Hours: Average between 42-48 hours per week
  • Shifts: DAYS & NIGHTS 4 on 4 off

Key Responsibilities:

  • To operate and monitor the day to day requirements of the CCTV system, Access Control system, Radios & keys in line with customer and contractual expectations, ensuring service delivery and prompt response to all incidents
  • To record daily events/requests/actions in logs provided
  • Effectively communicate with the Control room supervisor and Duty Security Manager ensuring all incidents are escalated in a timely and appropriate manner.

Job Requirements:

  • SIA CCTV Licence required
  • SIA Door Supervisor licence would be a bonus
  • CCTV Security Experience is required – At least a year
  • Strong IT ability – including Excel, Word, Outlook
  • Excellent written communication and interpersonal skills
  • Good knowledge of local area
  • Excellent levels of customer service at all times
  • Demonstrated ability to think and act quickly in emergencies or under pressure
  • To have a smart appearance befitting the company
  • Good organisational skills, flexibility and reliability
  • First Aid trained is a bonus
  • Be fully aware of current CCTV policies and data protection requirements

Job Role:

  • The post holder must, at all times, carry out their duties and responsibilities to comply with policies/procedures
  • Monitor and operate the CCTV cameras and associated equipment in the CCTV Control Room.
  • To respond to all incidents, taking ownership of the situation through to its natural conclusion to both client and management satisfaction
  • Effective communication with the Control Room supervisor and Duty security manager and escalate any issues as required or necessary
  • Assist the supervisor in the control and issue of access passes, keys & radios and ensure that the issue logs are kept up to date & report any anomalies to the Supervisor
  • Carry out varying administrative tasks as directed by the management team
  • Carry out CCTV checks, camera audits and functionality checks of CCTV recordings
  • Action access control requests from the Intercom at varying entry points on the estate
  • Maintain the daily occurrence log (DOB) to ensure all incidents and occurrences are up to date
  • Be conversant with all life safety systems and assist in responding to all emergencies promptly
  • Direct any telephone enquiries or messages to the relevant person or department
  • Answer enquires received on the intercom and action access requests from various locations as required
  • Action and communicate fire alarms as received in the security control room
  • Answer and transfer telephone calls and action permit and access requests
  • Monitor, report and escalate to the Control room supervisor all breaking news that would impact staff & buildings.
  • Ensure officers are on post and that positions are not down manned without authorisation.
  • Follow protocols for maintain the security of the CCTV Control Room and its facilities.
  • Operate a range of remote monitoring, and communication facilities contained within the Control Room.
  • At all times the post holder must maintain and respect the security and sensitivity of the service. Comply with the adopted Code of Practice and service operational procedures at times, breaches of which will result in disciplinary action being taken.
  • Any other duties which are equal or similar to the responsibility level and the grade of the post
  • Ensure accurate records are maintained of all equipment, including Radios, BWCs and ensure that all officers on the estate are correctly equipped.
  • To manage and organise all onsite duties, so that operational needs are met
  • Operationally assist and support the Security Team as required - Organise Security to attend to alarm activations and incidents on shift
  • Ensure a thorough handover is conducted with the Controllers of the previous shift.

Benefits

  • HSF Health care plan
  • HSF Perk Box – discounts & offers from cinema tickets to days out
  • Cycle to work scheme
  • Childcare voucher scheme
  • First class training allowing you to develop your skills
  • A view for career development
  • Long service award
  • Employee Recognition awards

This riverside London district can tickle the taste buds of fine-foodies with its smashing eateries, excite the fiercest of shopaholics with its array of retailers and tantalise the most dedicated fitness fanatics with its leisure facilities.

CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry. In 2017 CIS Security are Security and Fire Excellence Awards Finalists, winning an award for Training Initiative and runners up for HR Initiative.

Due to the volume of applications, if you have not heard anything within three weeks of initial contact then you have not been successful on this occasion