Are you looking for an exciting new challenge? 100,000 visitors come to our stunning Bempton Cliffs nature reserve in East Yorkshire every year to enjoy nearly half a million seabirds. Our visitor centre acts as the hub for an exciting programme of education, events, and interpretation.

As part of a dedicated team, you will need bags of enthusiasm and initiative to deliver a friendly and professional welcome to all of our visitors. You will help ensure that visitors from young to old, have a memorable and inspiring visit to the reserve.  This role will make a huge difference for the visitor experience.

We are looking for someone with customer care experience who is passionate, organised, and motivated. The role will entail helping control traffic, directing new arrivals to available spaces in the car parks and managing visitor’s expectations RSPB Bempton Cliffs is around 20-minutes by car from Bridlington and a 35-minute drive from Scarborough. The nearest train station is a one-mile walk from the local village. 

Desirable skills, knowledge and experience:

• Good customer care knowledge
• Enthusiastic, organised and motivated
• Good verbal communication
• Ability to problem-solve
• Be able to work on your own initiative but also as part of a team
• Experience of traffic control (but not essential)

These are Seasonal, zero hour contract roles with an average of 15 hours per week between March and September and will require working weekends and bank holidays. The RSPB reserves the right to extend or make these roles permanent without further advertising dependent on business needs at the end of the contract term.

We are looking to conduct interviews for this position on an ongoing basis. For further information please contact scott.davison-smith@rspb.org.uk 

As part of this application you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.