July – September 2019

We are Chester Zoo, and for over 80 years we’ve been a leading conservation and education charity, and an amazing, award-winning visitor attraction.

We’re also a team of passionate, talented, enthusiastic and expert people, doing everything we can to keep the zoo going, from feeding the animals to discovering new conservation ideas, and giving our 1.9 million visitors an inspirational day out.

We work hard because we love animals, we care about nature, we love Chester Zoo and we want to be the best zoo in the world!

If you think you can help us to achieve that, then we’d love to hear from you.

We currently have a number of exciting vacancies within our Guest Experience team on a seasonal basis.

The Role:

Our Guest Experience team look after admissions, gift aid, guest information, wheelchair/buggy hire, general guest assistance, site presentation including litter picking, washrooms and ensuring our guest facilities are clean and presentable throughout the day. Depending on which Zone you are located within, you may also have the opportunity to work on the monorail and boats.

The ideal candidates will:

• be passionate about excellent customer service and be a strong communicator
• be confident, flexible and approachable with a “can do” attitude
• ideally have experience of working in a large, fast-paced, guest-focused environment

A full driving licence valid in the UK would be advantageous.

Flexibility in these roles is key, therefore candidates must have the following availability:

• able to work up to 5 days out of 7 including weekends and Bank Holidays
• able to work weekends (including Bank Holidays) and School Holidays

Contracts will be offered on a minimum 8 hour per week basis depending on availability, but hours of work may be significantly more during busy periods.

Candidates must be aged 16 or over on 20^th July 2019.

The rate of pay for this role will be £8.21 per hour and in addition we offer a range of amazing benefits which can be found at http://www.chesterzoo.org/footer/careers/working-at-chester-zoo.

To apply for our Seasonal Guest Experience Assistant position, please provide your current CV and complete the application form. On page 2 of the application form please clearly state what days you are available to work during term time and school holidays.

Closing date for applications is Sunday 2^nd June 2019

If successfully shortlisted, you will need to be available to attend an interview on Thursday 13^th June, with the positions due to start on Saturday 20^th July 2019.