Account Executive, Hybrid working, Permanent, Crewe

Competitive salary + hybrid working + excellent benefits

RedEye is a Marketing Automation platform. We work with amazing B2C brands across retail, travel and financial services. 

You'll support the Account Manager providing reporting, insights and ideas to aid our clients with their marketing strategy and implementation.

Our clients not only love our platform, but they want your ideas and input too! 

So you’ll work closely with your clients to help drive their digital marketing campaigns, ensuring they consistently generate maximum return in their online investment, covering email and mobile behavioural marketing, customer insight, In App Messaging and website optimisation.

Why join RedEye’s Account Management team?

• We’re the best at what we do and have some of the largest clients in the UK to prove it
• You’ll be encouraged to lead, contribute, make a difference, innovate and network
• We invest in career development and are an accredited ILM (Institute of Leadership and Management) centre
• We generated Millions by way of revenue for our clients last year
• RedEye has an open culture and management structure

The Role

• Be the day-to-day contact for your assigned clients, building strong relationships with them
• Work with your clients to help drive their digital marketing campaigns, ensuring they are accountable and measurable
• Be responsible for administration tasks for assigned clients, for example invoicing is accurate and up to date
• Use campaign data to provide your clients with meaningful reporting and insight to continually improve their campaign success
• Action campaign briefs and ensure any problems or challenges are rectified.
• Support client presentations on campaign success and opportunities for improvements
• Identify opportunities to sell additional RedEye services to your clients
• Make sure information is up to date and accurate that we hold about clients for any internal processes, working with the Account Manager/Account Director to make sure records are kept up to date
• Develop a thorough understanding of RedEye’s product, competently and confidently able to use features and support clients with getting the most from RedEye’s product
• Conducting daily checks on client campaigns and resolving/escalating issues as appropriate
• Raising any client technical issues with the Account Manager/Director

Person

• Excellent communication skills, both written a verbal
• Strong attention to detail
• Ability to prioritise and manage time effectively
• Commercial experience in a customer/client facing role (could be from an internship/work experience)
• An aptitude for/understanding of digital
• Ability to prioritise and manage time effectively
• Proficiently use analysis software such as Excel
• Excellent and confident interpersonal skills to persuade negotiate and establish good working relationships with colleagues and clients
• Working knowledge of PowerPoint and other Microsoft Office programs

Benefits:

• 100% remote working to Aug, then flexibility to combine WFH and office working (hybrid working)
• 25 holidays per year + bank holidays, BUPA after probation
• Paid day off for your birthday!
• Service Award (up to four days)
• Holiday purchase scheme
• Casual dress code
• Training and development
• Funded social activities throughout the year
• Enhanced Maternity and Paternity pay
• Discounted gym membership
• Employee Assistance Provider (EAP)

Have what it takes? Great! Please apply we’d love to hear from you!