About the role: Working together with other Service Designers and Business Analysts, in a wider team of a team of UX / UI specialists and Solutions Architects (as part of probably the biggest tech team in conservation) you’ll play a key role in shaping our digital experiences and evangelising a user-centred approach throughout the organisation.
Together we’ll develop a deeper understanding of our users’ needs, motivations, and pains, explore a range of creative solutions and deliver desirable, delightful, engaging experiences.
Essential skills, knowledge and experience:
- You’ll be collaborative, fun and friendly, adept at engaging stakeholders and users in discovery activities
- You’ll be a passionate advocate for design thinking and be experienced at planning, facilitating and driving stakeholders through a design thinking processes
- You’ll have experience of managing stakeholder relationships and balancing the demands of multiple projects running simultaneously
- You’re comfortable leading discovery and ideation with a range of team members, guiding projects through the design thinking process, sharing your work and advocating for user-centred design across the wider organisation
- You’ve got excellent people skills, recognise the importance of getting feedback early and often from peers and users, and always look for opportunities to collaborate and share
- Ultimately, you’ll be an excellent Service Designer with experience working on a variety of different projects, you’ll have your own ideas about what great Service Design looks like and how you want to implement it.
Personal attributes:
- Driven by designing services that provide a delightful experience for our users
- Empathetic towards peoples’ needs and circumstances
- Inquisitive by nature
- Bold with ideas
- Positive and personable
- Comfortable challenging the status quo
Where you’ll be working: Good news! You can work from anywhere in the UK. We’ll provide you with all the tech and software to help you do your job from home and, with our wide network of reserves and offices, you’ll never be far from an opportunity for hot desking. You’ll also need to be prepared to travel very occasionally for meet ups and workshops.
Apply today: We're actively recruiting for this role and will be scheduling interviews as soon as we receive promising applications.
This is a Permanent Full Time role for 37.5 hours per week. The role is fully remote.
We are looking to conduct interviews for this position as soon as a candidate presents themselves, so pls do not delay in applying. For further information please contact Adele.Gilpin@rspb.org.uk
As part of this application you will be asked to provide a copy of your CV and complete a short form.
If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.
|