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AV Support Analyst - Internal only candidates, including Volunteers and Zero-hour workers

Reference: MAR20181805
Expiry date: 2018-03-23 17:00:00.000
Location: South Kensington
Salary: Competitive
Benefits: Group Personal Pension, Life Assurance Scheme, and other great benefits
Attachments: AVsupportanalystMarch2018.pdf
Fixed term, 6 month contract
Competitive Salary

We are accepting applications from Internal candidates, Zero-hour workers and Volunteers only

This is an exciting time to join the V&A IT team. Technology is integral to the operation of the V&A and plays a fundamental role in enabling the Museum to achieve its strategic objectives. The V&A IT team is responsible for supporting V&A technology, ensuring key technology services are delivered in line with Business requirements.

The AV Support Analyst is responsible for delivering and supporting the AV services and equipment within public and non-public spaces in the Museum. You will provide second and third line operational support to ensure timely and efficient resolution of AV equipment-related incidents and service requests.

You will support the process of impact assessing and planning the Museum’s changes relating to AV equipment, when requested by the Change Managers, and will then implement, test and monitor required changes in line with agreed change plans.