Trainee Manager

The Celtic Manor Resort has become one of the most well known and most visited business and leisure Resorts in the UK. It’s unprecedented status as the number one conference hotel in the UK, alongside its growth in the leisure market, has put it at the forefront of the UK hospitality industry.

With further expansion planned in 2016 and beyond, we have a new and exciting opportunity for a Trainee Manager to take their first step towards a career in the hospitality industry. Working with some of the most experienced, energetic and motivational managers in the industry, you will have an insight in to the management of one of the UK’s busiest and most successful hotels and resorts.

Our ‘grow our own’ strategy will focus on the development of the Trainee Manager with a view to creating Assistant Managers, Heads of Department, Senior Managers and even General Managers of the future.

During the 2 year training programme you will receive extensive operational experience across a range of business areas, coaching and mentoring from hospitality professionals working in senior management positions and access to exclusive Celtic Manor Resort management development modules and qualifications (up to and including BTEC Level 4 HNC Diploma in Hospitality Management). You will also be better able to:

• Explore and implement effective ways to positively motivate the team to drive performance and reduce underperformance
• Define and put into practice methods to monitor the team’s output and improve productivity within the policies and procedures that the organisation expects
• Identify techniques to engage in difficult conversation
• Identify key skills and qualities of a Manager
• Apply management theory in the workplace
• Use the essentials of good communication to influence positive outcomes

After successful completion of some of the training courses, you will receive a certificate of completion which is recognised by The Hospitality Guild as a quality course of excellence.

You will need a passion for this sector of the industry and delivering outstanding service in an environment where guests have high expectations. You will also need to demonstrate:

• Great attitude and a desire to progress within the hospitality industry
• Either a HND or Degree in Hospitality related course OR relative work experience in the hospitality industry
• Demonstrate a level of creative and/or lateral thinking
• Be able to work with and have the potential to inspire and motivate a team
• Be able to stand out from the crowd as a potential 'hospitality manager' of the future

The role is demanding and will require hours as required by the needs to the business working 5 days out of 7 a week including evenings and weekends.

Salary: Band E / Salary £18,000 per annum

Closing Date: 8 th April 2016

Application Process: Online submission only.

Interview Date: You will be notified w/c 25th April if you are to attend the interview day on 20 th May 2016 (please note you may be required for the entire day)

Start Date: 27 th June 2016