Legacy and In-Memoriam Adviser

Do you have the passion, skills and experience to join the RSPB’s South East England team as a Legacy and In-Memoriam Adviser? 

You will be able to grow and maintain relationships with our supporters, provide information, host events and give support to people as they think about leaving a gift in their will to the RSPB.  You will aim to increase the number of people leaving a gift in their will and work closely with other professional contacts including our reserves teams to grow our in-memoriam offer and increase resulting income.

The RSPB vision is a country richer in nature where wild birds and other wildlife are no longer declining. Nature will be being restored and enriching people's lives. We will have a world that guarantees future generations clean air and water, a stable climate, rich and varied wildlife and a robust and sustainable economy.

This is a great opportunity for a driven and talented Legacy and In-Memoriam Adviser to join our team.

You will have experience working to targets and Key Performance Indicators and delivering virtual and face to face events (when safe to do so).  Strong interpersonal and communications skills are essential. Sensitivity and understanding are required within this role as you will be dealing with emotive subjects. Excellent attention to detail, organisational and time management skills are essential attributes, alongside a logical and methodical way of working.

With the support of the RSPB legacy network, you will be required to work to your own initiative with clear priorities and established work programmes, with a requirement to travel frequently (again, when safe to do so).

What’s the role about

The focus of the role will be to provide specialist advice to supporters who are exploring leaving a charitable gift in their will, with the aim of increasing the future amount and value of legacies.

Other key result areas for the role will include:

• Deliver high-quality bespoke stewardship to legacy supporters.
• Deliver tailored supporter events and speak at organisational events.
• Responsible for maintaining accurate file notes, relevant legal documents and supporter data on the Supporter System.
• Develop relationships both internally and with key sector professionals, within the South East England area, to provide advice and promote the benefits of legacy and in-memoriam giving.

What we need from you

We need someone who can show empathy and responsiveness when dealing with supporters.  You will need to be highly organised, self-motivated, have rigorous attention to detail, and exceptional communication skills. You will need to show good leadership and networking skills. You should be able to define and clarify complex situations by gathering facts and making justifiable decisions.

The role will involve working collaboratively with internal departments, external clients and our reserves teams to reach and exceed targets and KPIs.

Essential Experience

• Planning and hosting events
• Public speaking
• Database management
• Managing conflicting priorities
• Working to income targets knowledge of and commitment to compliance with Fundraising Codes of Practice, Fundraising Regulator guidance, Data Protection regulations

Working within the legacy and in-memoriam environment would be desirable.

For all application/role enquiries please contact - Shelley.Morrallee@rspb.org.uk

Please note that you will be required to upload a CV and complete an application form.