London 

37.5 hours per week

At St Mungo’s we recognise the fundamental importance of client involvement in helping clients to achieve their recovery goals; in giving them a voice and in improving the quality and effectiveness of our services. Our vision is that client involvement will be embedded in every team and services will be delivered in equal partnership with our clients.

This is a brand new role within St Mungo’s and is an opportunity to really make a difference in improving the lives of our clients. You will take a lead on coordinating and championing client involvement across your area of responsibility, as well as supervising an Apprentice, a team of Client Volunteers and supporting the effective running of Outside In; St Mungo’s fantastic client led group. 

You will take a lead on supporting managers, teams and client involvement lead workers in services within your area and advising them on best practice and how they can strengthen involvement within their work. You will deliver client involvement training for staff, clients and volunteers in your area and will facilitate client consultation opportunities. 

We offer a great team working environment, a fantastic work-life balance and consider experience to be far less important than passion and commitment, the ability to work in a client focused way and a ‘can do’ attitude. To succeed in this role you will have experience of:

• Engaging and involving excluded or vulnerable individuals
• Designing and facilitating training sessions or workshops
• Working with people with compassion and empathy

You will also need to have a good understanding of recovery, be able to work independently and be confident in championing client involvement to your colleagues. You will have excellent communication skills, be able to effectively supervise people and be able to work within professional boundaries. At St Mungo’s we are very committed to diversity and inclusion and you would be expected to embed this into all aspects of your work.

Closing Date for Applications: 10.00am, 22 January 2018

Interviews and assessments: 31 January 2018

To find out more and apply please go to www.mungos.org/work-with-us/careers/current-vacancies/

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2017, we are also proud to have been awarded BITC 2017 Race Equality Award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

 *LI-Priority