37.5hrs per week

We are seeking a Supporter Care Administrator to join our fundraising team and be responsible for supporter donations and enquiries, updating of the supporter database, and supporting the efforts of the whole fundraising team.

You will also be the first key point of contact for donors to our organisation; responding to supporter contact within the team via telephone, email and in writing. Other responsibilities include ensuring that our Raiser’s Edge database is up to date; recording donations, thanking supporters and importing data.

To be successful, you will ideally have experience of gift administration in the voluntary sector; with exposure to donation processing and communicating with supporters. You will also have experience of administrative systems and procedures and of using Raisers Edge (or another fundraising database). The ability to communicate clearly, effectively and in a friendly and professional manner are also required. As is, exceptional attention to detail skills and an eye for quality.

If you believe that you have what we are looking for, and have an interest in working for a charity which makes a real difference to the lives of people who are homeless, we would love to hear from you.

To find out more and apply please go to www.mungos.org/work-with-us/careers/current-vacancies/

Closing date: 10.00am, 31st January 2018

Interview and assessments on: 8th February 2018

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2017, we are also proud to have been awarded BITC 2017 Race Equality Award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

*LI-Priority