Royal Museums Greenwich (RMG) is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our new strategy ‘Charting Our Course’ puts our people at the core of its success. 

The Security Officer’s role is to ensure effective security cover across the Museum sites and outstations to safeguard the Museum’s buildings, Cutty Sark, the collections, staff, and members of the public visiting the sites. Security Officers also provide important customer service duties and ensure that the Health and Safety Policy is followed.

Key responsibilities:

• Comply with written Security and Health and Safety Policies and Procedures to provide effective security whilst being responsible for the buildings, outstations, and grounds over a 24-hour period.
• Ensure a safe and secure environment for all site users
• Ensure that the monitoring of, and responding to, intruder alarms, CCTV, site access is efficient and effective
• Support disaster and evacuation plans, responding effectively to emergency situations
• Ensure effective access control and issuing of keys.
• Provide day and night site security patrols and static stewarding as directed.
• Maintain all security related equipment and premises to a high standard of cleanliness and serviceability and ensure all defects are reported swiftly
• Locking and unlocking grounds and buildings as required
• Manage Car Park access and Traffic movements

Other responsibilities:

• Provide visitors to the sites with advice, guidance, and information, answering any questions and queries both in person and over the telephone
• Acquire a basic knowledge of the museum collections and of the World Heritage Site.
• Any other reasonable duties as directed by your line manager.
• Monitor the flow of public on the rights of way throughout the sites.
• To assist the induction and training of new members to the team.
• Conduct routine security administration e.g., the issue of car passes, ID passes, contractors’ maintenance of the incident book, record the issue of radio, disaster equipment and miscellaneous security equipment etc.

We encourage you to read the job description/person specification before applying for this role.

Net working hours (i.e. excluding 1 hour per day in rest breaks) will be an average of 38.5 per week, working a shift pattern of 4 days on 4 days off, of 12 hours duration from 6.15am to 6.15pm and 6.15pm to 6.15am, including Bank Holidays. In certain circumstances you are also required to work such additional hours as are necessary for the proper performance of your duties. These hours may be changed with reasonable notice.

Salary: £24,016 per annum 

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirt of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone. We also actively work with disability confident scheme and ask that you let us know if there are any adjustments you need during the interview process.