Strainstall is a world leader in the development of innovative monitoring solutions to enhance the safety and performance of assets in numerous sectors globally including marine, offshore, rail and aerospace.
JOB PURPOSE:
Provide the external and internal sales teams with technical support, liaise with engineering, production, procurement etc. to be able to establish a solution with costing and lead times.
Expertise will be required throughout Opportunity Capture, Bid Preparation, Post Bid Submission negotiation and eventual handover to Business Execution according to internal policies, processes and procedures.
ROLE & RESPONSIBILITIES
- Assist the Business Development team during the early engagement with the Customer to shape their requirement. Assist during Customer meetings as required.
- Help develop opportunities through strong customer relationships and Communication with multiple stakeholders, ensuring opportunities are developed without delay.
- Manage bids through receipt of enquiry to submission and contract award, ensuring compliance with Strainstall Processes.
- Work with the production / engineering and procurement departments to establish a solution that is fully costed with a lead time.
- Liaise with Legal and Commercial departments to develop solution in line with Group Principles.
- Generate detailed quotations, commercial and technical proposals against defined deadlines for internal approval, ensuring Bid Strategy and Winning Themes are delivered as part of Bid input
- Oversee the review of Customer documentation and, producing clarifications and qualifications as necessary.
- Participate in face to face clarification, presentation and negotiation meetings with Customers as required.
- Liaise with the customer to understand their requirements where necessary.
- Support Customer Services function as appropriate with regards to resolving any commercial or technical issues
- Ensure sales database is updated as appropriate
- Undertake any reasonable duties specified by the Management Team when required.
REQUIRED EXPERIENCE:
- Technical/ engineering understanding
- IT Literate – Word, Excel, Sage, CRM, Power Point, Project
- Excellent written communication
BEHAVIORS:
- Graduate caliber or qualified by experience
- Engineering experience (desirable)
- Project Management Experience (desirable)
- Highly organised
- Attention to detail
- Excellent customer service and sales skills
- Ability to work under pressure to tight deadlines
- Strong at problem solving and making informed decisions
- Self-Motivated and tenacious,
- Ability to work on own initiative
- A dedication to achieve
- Attention to detail
VALUES:
- Willing to learn and develop knowledge and skills
QUALIFICATIONS:
- Knowledge of load or asset monitoring equipment or a background in an engineering / technical company, Previous project management and systems experience would be a distinct advantage.
James Fisher and Sons plc and all subsidiary businesses are committed to creating a diverse workforce and are proud to be an equal opportunities employer. For further information on the James Fisher group please visit .
|