Salary: £30,000 + OTE + Car
This is an exciting opportunity to head up the Rental Team at our busy site in Ipswich.
About us:
At our company, we're committed to providing a supportive and rewarding environment for our staff. We believe in looking after our team, ensuring everyone has the resources and time to deliver top-quality work without feeling rushed. Our approach is centred on quality, with no need for vehicles to come back, ensuring efficiency and high standards are maintained.
Ipswich is located in a ideal location for all driving commutes with a fantastic bus service to and from the site also. The site has great amenities on its doorstep such as local supermarkets just a short walk away
Our Ipswich site is classed as a Medium site, but this is due to expand to incorporate Auxillis in the near future, which shows the promise and potential of this site for all future and existing colleagues.
Your role as a Rental Manager is about supporting our customers to deliver on their business promises. Your aim is ensuring we get their vehicle back on the road safely and promptly. The Rental Manager is responsible for a team of staff including Customer Service Advisors, Delivery Agents and Yard Controller. We all have a part to play!
The Ipswich Rental Manager needs to be highly customer focused, driven by success, a good people manager and to ensure vehicle availability and business growth. The branch needs a decision maker and a leader that encourages our team to deliver immediate and continuous decision making, together with drive and innovation to minimise vehicle downtime and above all, deliver on our service commitment to our customers
The successful candidate will have a proven track record of delivering results against budget and KPIs. Adept at giving coaching, guidance and support to their team to ensure an industry leading customer experience. Accountable for leading and motivating the team to ensure all daily rental and logistic operations are carried out effectively and in line with Company policy and procedures.