July - September 2019

We are Chester Zoo, and for over 80 years we’ve been a leading conservation and education charity, and an amazing, award-winning visitor attraction.

We’re also a team of passionate, talented, enthusiastic and expert people, doing everything we can to keep the zoo going, from feeding the animals to discovering new conservation ideas, and giving our 1.9 million visitors an inspirational day out.

Following the successful launch of The Oakfield, after an extensive refurbishment of the original Grade 2 Victorian property, we are looking for enthusiastic, detail minded and charismatic team members who are willing to learn and willing to work.

Our aim is to have one of the most unique dining and event experiences, by having an amazing gastro pub completely surrounded by the busiest Zoo in the UK!

This is a really exciting opportunity to join a globally recognised organisation, to deliver excellent guest service and experience as part of our Front of House team.

The Role:

• Ensure that all Floor and Bar duties are performed effectively at all times, such as serving of hot and cold beverages, guest welcome, unit cleaning, cash handling and stock control.
• Interact and engage with all guests, to meet exceptional guest service standards and exceed guest expectations.
• Adhere to all policies, operating procedures and safe working practices including food and beverage safety systems, to ensure that exceptional guest service standards are met and guest expectations are exceeded.
• Ensure that you, as part of The Oakfield team, are clean and well presented at all times.
• Maintain a flexible approach and adaptable attitude with a willingness to undertake other duties appropriate with the grade of the post.

The ideal candidates will have:

• Excellent guest service skills ideally gained within a leading British Gastro Pub
• Excellent communication skills and team work
• Self-motivation
• Proactive
• High personal and work standards
• Good organisational capability
• Basic food hygiene certificate
• Numerate and literate to undertake duties
• Basic understanding of word and excel
• Cleaning and hygiene experience
• Cash handling experience

Flexibility in these roles is key, therefore candidates must have the following availability:

• able to work up to 5 days out of 7 including weekends and Bank Holidays, or
• able to work weekends (including Bank Holidays) and School Holidays

Contracts will be offered on a minimum 8 hour per week basis depending on availability, but hours of work may be significantly more during busy periods.

Candidates must be aged 16 or over and have completed their Year 11 studies at the proposed start date.

The rate of pay for this role will be £8.21 per hour and in addition we offer a range of amazing benefits which can be found at

To apply for our Seasonal Food & Beverage Team Member position in The Oakfield, please provide your current CV and complete the application form. On page 2 of the application form please clearly state what days you are available to work during term time and school holidays.

Closing date for applications is Monday 27th May 2019

If successfully shortlisted, you will need to be available to attend an interview during w/c 3rd June or 10th June, with the positions due to start on Saturday 20th July 2019.