Salary: £26,814 pa + bonus up to £1,340 pa OTE) Weekly Hours : 42.5 hours As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do. As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Northgate experience. You don’t necessarily need any previous experience to join our team as a Driver, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too!). Life as a Driver with Northgate Vehicle Hire A day in the life of a Driver is fast-paced and physical – most of your day you’re behind the wheel, delivering and collecting vehicles for your customers, as well as valeting the vehicle you’re delivering to ensure it meets our exacting standards. As a Driver , you play an integral role in enabling us to consistently provide the first-class experience customers’ demand, and, when you need support, there’s a great team back at branch ready to help. We understand that you have a life and responsibilities outside of work, so helping you find the right balance between the two is important to us – with a permanent contract and guaranteed hours , as a Driver we offer a long-term, stable role, which can also be a great opportunity to progress your career. As a Driver with Northgate Vehicle Hire, we offer: Of course, a great basic salary , but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) … A fantastic quarterly bonus scheme (up to £1,340 pa OTE) 24 days annual leave rising to 26 days with service (+ bank holidays) and an extra day’s leave to celebrate your birthday free life assurance well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) discounted, flexible Gym memberships exclusive employee vehicle-leasing schemes pension & save-as-you-earn share scheme Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Salary : £37,000 OTE (Basic Salary + Bonus + Company Car/Car Allowance) This is an exciting opportunity to head up the Rental Team at our busy site in Dartford . About us: At our company, we're committed to providing a supportive and rewarding environment for our staff. We believe in looking after our team, ensuring everyone has the resources and time to deliver top-quality work without feeling rushed. Our approach is centered on quality, with no need for vehicles to come back, ensuring efficiency and high standards are maintained. Located near key attractions like the Dartford Crossing, Bluewater Shopping Centre, and the O2 Arena, our location offers convenience and accessibility. We pride ourselves on creating a casual and friendly work atmosphere, where you can thrive and grow with us. Join a team that values your well-being and work-life balance, all while being part of a successful and respected company. But that’s not all – our Dartford branch is also integrated with Auxillis, offering seamless accident management services right on-site. About the role Your role as a Rental Manager is about supporting our customers to deliver on their business promises. Your aim is ensuring we get their vehicle back on the road safely and promptly. The Rental Manager is responsible for a team of staff including Customer Service Advisors, Delivery Agents and Yard Controller. We all have a part to play! The Dartford Rental Manager needs to be highly customer focused, driven by success, a good people manager and to ensure vehicle availability and business growth. The branch needs a decision maker and a leader that encourages our team to deliver immediate and continuous decision making, together with drive and innovation to minimise vehicle downtime and above all, deliver on our service commitment to our customers The successful candidate will have a proven track record of delivering results against budget and KPIs . Adept at giving coaching, guidance and support to their team to ensure an industry leading customer experience. Accountable for leading and motivating the team to ensure all daily rental and logistic operations are carried out effectively and in line with Company policy and procedures. As a Rental Manager with Northgate Vehicle Hire, we offer: Of course, a great basic salary , but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) … A fantastic quarterly bonus scheme 24 days annual leave (+ bank holidays) and an extra day’s leave to celebrate your birthday free life assurance well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) exclusive employee vehicle-leasing schemes pension & save-as-you-earn share scheme Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Salary: £11,930 pa + bonus Weekly Hours : 20 hours / week to be worked Mon - Fri 1.30pm - 5.30pm (some Sat mornings may be required) As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do. As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Northgate experience. You don’t necessarily need any previous experience to join our team as a Driver, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too!). Life as a Driver with Northgate Vehicle Hire A day in the life of a Driver is fast-paced and physical – most of your day you’re behind the wheel, delivering and collecting vehicles for your customers, as well as valeting the vehicle you’re delivering to ensure it meets our exacting standards. As a Driver , you play an integral role in enabling us to consistently provide the first-class experience customers’ demand, and, when you need support, there’s a great team back at branch ready to help. The branch in Coventry is home to a fleet of over 600 light commercial vehicles servicing Coventry, Warwick & Nuneaton, and offers a varied, constantly changing workload . It is a busy, exciting place to be and you can be sure that you will not ever be looking for something to do. We understand that you have a life and responsibilities outside of work, so helping you find the right balance between the two is important to us – with a permanent contract and guaranteed hours , as a Driver we offer a long-term, stable role, which can also be a great opportunity to progress your career. As a Driver with Northgate Vehicle Hire, we offer: Of course, a great basic salary , but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) … A fantastic quarterly bonus scheme 24 days annual leave rising to 26 days with service (+ bank holidays) and an extra day’s leave to celebrate your birthday free life assurance well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) discounted, flexible Gym memberships exclusive employee vehicle-leasing schemes pension & save-as-you-earn share scheme Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Salary: £27,102 pa + bonus up to £2,046 pa pa OTE Weekly Hours: 42.5 hours / week As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers’ businesses moving, that’s what we do. As a Team Leader, you skilfully bring to life the Northgate experience, coordinating your team of drivers to meet the needs of your customers and colleagues, ensuring our vehicles are where we need them to be, when we need them to be there.. Life as a Team Leader with Northgate Vehicle Hire Our branches are busy, fast-paced places to be and, as Team Leader , you are involved at the very heart of it. You are a key part of the Branch Management Team , co-ordinating the delivery and collection of vehicles to customers . At heart, you’re a people person and, whilst you may set expectations high , you love to nurture those around you. You have a real talent for creating productive, engaged teams where everyone works together to get things done well and on time . With your team of Customer Delivery Agents on board, it’s over to you inspire the team and take ownership for the allocation and utilisation of the fleet at your site, getting the right vehicles to the right customers, just when they need it. Being a successful Team Leader in branch is really about using your customer service know-how , talent for motivating others and your calm, ‘can-do’ attitude to get your team pulling in the same direction. Whereas knowledge of vehicle rental or similar logistics environment may be useful (along with a Full UK or EU Driving Licence of course!) , what is more important to us is the drive and personality you can bring to the role. As a Team Leader with Northgate Vehicle Hire, we offer: Of course, a great basic salary , but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) … A fantastic quarterly bonus scheme (up to £2,046 pa) 24 days annual leave rising to 26 days (+ bank holidays) and an extra day’s leave to celebrate your birthday free life assurance (2x salary) well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) exclusive employee vehicle-leasing schemes pension & save-as-you-earn share scheme Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, it’s what we do, so sometimes it just makes sense for us to go to them! Join our team as a Mobile Vehicle Technician in Waltham Cross and enjoy a fantastic OTE of up to £45,222 pa OTE (basic £40k pa + £2,400 pa bonus OTE+ Overtime).
More importantly, there’s a great work/life balance working mainly ‘office hours’ Monday to Friday (we ask for 1 morning in every 4 Saturdays!) and your working day starts the moment to get in your van, ending when you’re safely back home.
How we make sure you’re the best Mobile Vehicle Technician you can be?
Of course, it’s not just about a great salary - we make sure there’s countless things that make our Mobile Vehicle Technician opportunity the perfect next step too:
A pre-planned diary of work , booked at least 5 days in advance with flexibility for you to map out your own day
A new model , fully equipped, industry-leading company support vehicle
Access to and support of a dedicated workshop (1 of 60+ nationwide) to help your deliver a first class fix for those trickier jobs
A fantastic quarterly bonus scheme
Regular voluntary overtime , paid at time and a half (subject to business needs)
Not to mention:
24 days annual leave rising to 26 with service (+ bank holidays) plus an extra day's holiday to celebrate your birthday each year.
Free company life assurance (2x basic salary)
Access to well-being services incl. assistance programme, a remote GP service, Health Cash Plan, Dental Plan & Travel Insurance
Discounted, flexible Gym memberships
Exclusive employee vehicle-leasing schemes
Company Pension and save-as-you-earn share scheme.
Unlimited access to a comprehensive benefits scheme with a vast range of retailer discounts and cashback deal s (incl. Tesco, Asda, Currys, B&Q and Wickes, to name just a few!)
We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach !
Our Commitment to Training:
Whether you want to develop in your current role or are hungry to learn new skills and take on greater responsibilities, we can help you build a personalised plan to give you the training and support you’re looking for.
Through our in-house IMI accredited training centre and manufacturer-approved training , we make a commitment to you to regularly refresh your knowledge and can broaden your technical skills to include a wide range of specialisms including Hybrid & EV vehicle repair, Tail lift, braking systems, electrics etc.
Alternatively, for those trained to Level 2, we’ll help you complete a training needs analysis so we can build you an i ndividual training program for you to increase your skill set.
We’d love to hear from you if:
you’re an experienced Level 2 or Level 3 Technician or Mechanic
you enjoy a broad mix of work including servicing, general maintenance, warranty work and recalls
You come from a fast-paced background – with the technical skills to solve each job quickly and safely.
You take pride in providing a great customer experience to every customer, every day!
About Us:
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.
INDNVH
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, it’s what we do, so sometimes it just makes sense for us to go to them! Join our team as a Mobile Vehicle Technician in Southampton and enjoy a fantastic OTE of up to £43,081 pa OTE ( basic £38k pa+ £2,400 pa bonus OTE + Overtime). More importantly, there’s a great work/life balance working mainly ‘office hours’ Monday to Friday (we ask for 1 morning in every 4 Saturdays!) and your working day starts the moment to get in your van, ending when you’re safely back home. How we make sure you’re the best Mobile Vehicle Technician you can be? Of course, it’s not just about a great salary - we make sure there’s countless things that make our Mobile Vehicle Technician opportunity the perfect next step too: A pre-planned diary of work , booked at least 5 days in advance with flexibility for you to map out your own day A new model , fully equipped, industry-leading company support vehicle Access to and support of a dedicated workshop (1 of 60+ nationwide) to help your deliver a first class fix for those trickier jobs A fantastic quarterly bonus scheme Regular voluntary overtime , paid at time and a half (subject to business needs) Not to mention: 24 days annual leave rising to 26 with service (+ bank holidays) plus an extra day's holiday to celebrate your birthday each year. Free company life assurance (2x basic salary) Access to well-being services incl. assistance programme, a remote GP service, Health Cash Plan, Dental Plan & Travel Insurance Discounted, flexible Gym memberships Exclusive employee vehicle-leasing schemes Company Pension and save-as-you-earn share scheme. Unlimited access to a comprehensive benefits scheme with a vast range of retailer discounts and cashback deal s (incl. Tesco, Asda, Currys, B&Q and Wickes, to name just a few!) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! Our Commitment to Training: Whether you want to develop in your current role or are hungry to learn new skills and take on greater responsibilities, we can help you build a personalised plan to give you the training and support you’re looking for. Through our in-house IMI accredited training centre and manufacturer-approved training , we make a commitment to you to regularly refresh your knowledge and can broaden your technical skills to include a wide range of specialisms including Hybrid & EV vehicle repair, Tail lift, braking systems, electrics etc. Alternatively, for those trained to Level 2, we’ll help you complete a training needs analysis so we can build you an i ndividual training program for you to increase your skill set. We’d love to hear from you if: you’re an experienced Level 2 or Level 3 Technician or Mechanic you enjoy a broad mix of work including servicing, general maintenance, warranty work and recalls You come from a fast-paced background – with the technical skills to solve each job quickly and safely. You take pride in providing a great customer experience to every customer, every day! About Us: With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter. INDNVH
If you are in Reading and a proven Vehicle Technician, Service Technician, MOT Tester or Automotive Mechanic seeking the next step in your career, wed love to hear from you
Salary : £41,940 OTE (£36k Basic + £2,400 pa Bonus OTE + Overtime) Weekly Hours: 42.5 hours week Monday to Friday 08:00-17:30 + 1 in 4 Saturdays 8:00-12:00 (Paid at time and half)
About us: We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on.
Bristol boasts the 2nd largest fleet size in Northgate and is a large revenue site. We are located on the Avonmouth estate and have close links to the M5, M49 and M4. About you: As a Vehicle Technician you are responsible for the maintenance and repair of our vehicles to ensure they are safe and legally compliant for our customers to hire. If you are Level 2 Qualified Technician with at least 3 years employment as a Vehicle Technician, Service Technician, MOT Tester, Automotive Mechanic or fully qualified Level 3 Diagnostic Technician , we would love to hear from you. About our training: We have our own internal IMI accredited training department, where we can upskill you on: Diagnostics (DS / Texa / Star / Diag Box) Hybrid & EV vehicle repair, Tail lifts, braking systems, and electrics etc:
For those trained to Level 2, you can take a training needs analysis so we can build a personalised training program for you to increase your skillset. About your benefits: An excellent basic salary , but there is much more available at Northgate Vehicle Hire than that. Some of our most popular benefits include (but are not limited to) …
Fantastic bonus scheme (Up to 8% of Salary) (not time saved)
Regular enhanced overtime, paid at time and a half (subject to business needs)
24 days annual leave rising to 26 with service (+ bank holidays) and an extra day's holiday to celebrate your birthday.
Free life assurance
Well-being services (incl. Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance).
Exclusive employee vehicle-leasing schemes
Pension & save-as-you-earn s hare scheme.
Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals (incl. Tesco, Asda, Curry's, and B&Q & Wickes, to name just a few)
We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach !
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.
INDNVH
Join Our Growing Team as a Customer Service Representative! Are you a motivated individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, business-to-business environment? If so, we want to meet you! As our business continues to expand, we’re hosting a Recruitment Open Day for our Customer Service teams at our Darlington Head Office on Tuesday 17th September. This is your chance to learn more about our exciting opportunities and see what we have to offer! We are seeking talented Customer Service Representatives who share our values, collaborate to achieve our KPIs, and handle a variety of disputes, including issues related to invoices for damages, rentals, fines, and high-end complaints. Quality is at the heart of everything we do. We meticulously analyse transactions, identifying areas for coaching, feedback, and training. By continuously refining our processes, we uphold our commitment to excellence, high standards and customer satisfaction in every interaction. If you are dedicated to delivering exceptional service and have a keen eye for detail, this could be a real focus for you within the role of CSR. Our Teams: Hire Desk Administration : Ensuring smooth customer operations by managing rates, customer onboarding, system troubleshooting, and handling fines, penalties, and mileage-related data. This team is the backbone of our operations, maintaining a customer-first ethos while managing early termination fees. Frontline : As the first point of contact, this team excels in delivering exceptional customer service. Whether assisting with bookings, resolving complaints, or answering queries, they ensure every customer interaction meets our high standards. Conversion and Resolution : This team acts as investigators, taking ownership of complex issues. They collaborate with branch networks and asset teams to source vehicles, resolve dissatisfactions, and maintain clear communication with customers throughout the resolution process. Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include … Salary - Starting from £22,369.35 per annum depending on experience, rising to £22.721.31 upon successful completion of your probation. There is also an opportunity to increase your salary to up to £25,341.50 based on your performance. Annual leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday! Pension - Ageon employer contributions of 5%. Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes. Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance. Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires. Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping. We look forward to welcoming you at our open day, where you’ll have opportunity to find out more about our business and the roles available, explore our offices, chat with us, and have the possibility of an interview there and then if you like what you see! Full details are as follows: Date : Tuesday 17th September 2024 Time : 2pm to 8pm (With the latest arrival time of 7:30pm) Location : Northgate Centre, Lingfield Way, Darlington, DL1 4PZ With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Location: Fieldbased with required travel across the South, We have an exciting opportunity for accomplished and ambitious New Business Managers to join our growing team, where you will promote ‘usership over ownership’ to maximise sales opportunities across your territory. To be successful, you will build a detailed picture of your local marketplace - targeting businesses to get a great understanding of their objectives to identify new opportunities, showcasing our cutting-edge vehicle and support services, our hugely talented people, and our exceptional focus on adding value to our partners’ business. With a closely-knit, centralised support hub helping you prepare carefully designed solutions and tailored proposals for your clients, you can focus on what you are good at - developing your pipeline, bringing to life the Northgate experience, and making us the partner of choice. Join Northgate Vehicle Hire as a New Business Manager and enjoy some outstanding benefits … Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include … Salary – £30,000 - £40,000 per annum enhanced by a fantastic commission scheme, and a company car / car allowance. Our New Business Managers see a realistic OTE of £70,000, top performers in this role are hitting their commission cap of £77,500 on-top of salary. Annual leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday! Pension - generous employer contributions of 5% Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes. Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance. Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires. Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping. About you Firstly, you prosper in B2B new business roles with significant success in generating new accounts - this is not an account management role, you will create new opportunities through self-sourced, decision-maker conversations. You have a resourceful and tenacious approach to building your pipeline - you have a well-developed toolkit of lead-generation approaches and thrive putting in the hard yards researching, cold calling, prospecting, door knocking, and vehicle spotting to identify the most exciting leads. You understand that one size does not fit all - you can develop personalised, multi-product/service offerings including preparing proposal and implementation documentation to deliver the perfect solution to your clients. You take pride in being an ambassador for your brand - as a New Business Manager; you are a credible and assured networker able to build effective and profitable relationships with key stakeholders. Preferably, you have expertise in the light commercial market or contract hire sectors - while it is a useful starting point for a New Business Manager to know what we do and our marketplace, it’s much more important to us to see your ability to take responsibility for your own performance and your desire to be successful. About Us With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Location: Fieldbased with required travel across the South, We have an exciting opportunity for accomplished and ambitious New Business Managers to join our growing team, where you will promote ‘usership over ownership’ to maximise sales opportunities across your territory. To be successful, you will build a detailed picture of your local marketplace - targeting businesses to get a great understanding of their objectives to identify new opportunities, showcasing our cutting-edge vehicle and support services, our hugely talented people, and our exceptional focus on adding value to our partners’ business. With a closely-knit, centralised support hub helping you prepare carefully designed solutions and tailored proposals for your clients, you can focus on what you are good at - developing your pipeline, bringing to life the Northgate experience, and making us the partner of choice. Join Northgate Vehicle Hire as a New Business Manager and enjoy some outstanding benefits … Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include … Salary – £30,000 - £40,000 per annum enhanced by a fantastic commission scheme, and a company car / car allowance. Our New Business Managers see a realistic OTE of £70,000, top performers in this role are hitting their commission cap of £77,500 on-top of salary. Annual leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday! Pension - generous employer contributions of 5% Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes. Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance. Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires. Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping. About you Firstly, you prosper in B2B new business roles with significant success in generating new accounts - this is not an account management role, you will create new opportunities through self-sourced, decision-maker conversations. You have a resourceful and tenacious approach to building your pipeline - you have a well-developed toolkit of lead-generation approaches and thrive putting in the hard yards researching, cold calling, prospecting, door knocking, and vehicle spotting to identify the most exciting leads. You understand that one size does not fit all - you can develop personalised, multi-product/service offerings including preparing proposal and implementation documentation to deliver the perfect solution to your clients. You take pride in being an ambassador for your brand - as a New Business Manager; you are a credible and assured networker able to build effective and profitable relationships with key stakeholders. Preferably, you have expertise in the light commercial market or contract hire sectors - while it is a useful starting point for a New Business Manager to know what we do and our marketplace, it’s much more important to us to see your ability to take responsibility for your own performance and your desire to be successful. About Us With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Location: Fieldbased with required travel across the South, We have an exciting opportunity for accomplished and ambitious New Business Managers to join our growing team, where you will promote ‘usership over ownership’ to maximise sales opportunities across your territory. To be successful, you will build a detailed picture of your local marketplace - targeting businesses to get a great understanding of their objectives to identify new opportunities, showcasing our cutting-edge vehicle and support services, our hugely talented people, and our exceptional focus on adding value to our partners’ business. With a closely-knit, centralised support hub helping you prepare carefully designed solutions and tailored proposals for your clients, you can focus on what you are good at - developing your pipeline, bringing to life the Northgate experience, and making us the partner of choice. Join Northgate Vehicle Hire as a New Business Manager and enjoy some outstanding benefits … Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include … Salary – £30,000 - £40,000 per annum enhanced by a fantastic commission scheme, and a company car / car allowance. Our New Business Managers see a realistic OTE of £70,000, top performers in this role are hitting their commission cap of £77,500 on-top of salary. Annual leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday! Pension - generous employer contributions of 5% Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes. Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance. Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires. Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping. About you Firstly, you prosper in B2B new business roles with significant success in generating new accounts - this is not an account management role, you will create new opportunities through self-sourced, decision-maker conversations. You have a resourceful and tenacious approach to building your pipeline - you have a well-developed toolkit of lead-generation approaches and thrive putting in the hard yards researching, cold calling, prospecting, door knocking, and vehicle spotting to identify the most exciting leads. You understand that one size does not fit all - you can develop personalised, multi-product/service offerings including preparing proposal and implementation documentation to deliver the perfect solution to your clients. You take pride in being an ambassador for your brand - as a New Business Manager; you are a credible and assured networker able to build effective and profitable relationships with key stakeholders. Preferably, you have expertise in the light commercial market or contract hire sectors - while it is a useful starting point for a New Business Manager to know what we do and our marketplace, it’s much more important to us to see your ability to take responsibility for your own performance and your desire to be successful. About Us With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Salary : £41,940/ pa OTE (basic £36k pa + £2,400 pa bonus OTE + Overtime) Weekly Hours: 42.5 hours / Day Shifts Only. As and when required overtime is available and this is paid at time and half. About us: We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on. About you: As a Vehicle Technician you are responsible for the maintenance and repair of our vehicles to ensure they are safe and legally compliant for our customers to hire. If you are Level 2 Qualified Technician with at least 3 years employment as a technician/mechanic or fully qualified Level 3 Technician / M echanic , we would love to hear from you. About our training: We have our own internal IMI accredited training department, where we can upskill you on such things as Hybrid & EV vehicle repair, Tail lift, braking systems, electrics etc: For those trained to Level 2, you can take a training needs analysis so we can build a personalised training program for you to increase your skillset. About your benefits: An excellent basic salary , but there is much more available at Northgate Vehicle Hire than that. Some of our most popular benefits include (but are not limited to) … Fantastic bonus scheme (Up to 8% of Salary) (not time saved) Regular enhanced overtime, paid at time and a half (subject to business needs) 24 days annual leave rising to 26 with service (+ bank holidays) and an extra day's holiday to celebrate your birthday. Free life assurance Well-being services (incl. Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance). Exclusive employee vehicle-leasing schemes Pension & save-as-you-earn s hare scheme. Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals (incl. Tesco, Asda, Curry's, and B&Q & Wickes, to name just a few) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter. INDNVH
Salary : £41,940 OTE (£36k Basic + £2,400 pa Bonus OTE + Overtime) Weekly Hours: 42.5 /week MON-FRI 08:00-17:30 + 1 in 3 SATs 8:00-12:00 (Paid at time and half) About us: We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on. About you: As a Mechanic you are responsible for the maintenance and repair of our vehicles to ensure they are safe and legally compliant for our customers to hire. If you are Level 2 Qualified Mechanic with at least 3 years employment as a Vehicle Technician, Service Technician, MOT Tester, Automotive Mechanic or fully qualified Level 3 Diagnostic Mechanic , we would love to hear from you. About our training: We have our own internal IMI accredited training department, where we can upskill you on: Diagnostics (DS / Texa / Star / Diag Box) Hybrid & EV vehicle repair, Tail lifts, braking systems, and electrics etc: For those trained to Level 2, you can take a training needs analysis so we can build a personalised training program for you to increase your skillset. About your benefits: An excellent basic salary , but there is much more available at Northgate Vehicle Hire than that. Some of our most popular benefits include (but are not limited to) … Fantastic bonus scheme (Up to 8% of Salary) (not time saved) Regular enhanced overtime, paid at time and a half (subject to business needs) 24 days annual leave rising to 26 with service (+ bank holidays) and an extra day's holiday to celebrate your birthday. Free life assurance Well-being services (incl. Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance). Exclusive employee vehicle-leasing schemes Pension & save-as-you-earn s hare scheme. Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals (incl. Tesco, Asda, Curry's, and B&Q & Wickes, to name just a few) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter. INDNVH
Salary: £26,149 pa + bonus (up to £1,307 OTE) Weekly Hours : 42.5 hours As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do. As a Customer Service Agent , you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and managers to ensure our vehicles are where we need them to be, when we need them to be there. Life as a Customer Service Agent with Northgate Vehicle Hire Our branches are busy, fast-paced places to be and, as a Customer Service Agent , you will be right at the very centre of it. You’re often the first point of contact for customers; so confidently delivering a great service with a smile is second nature. Where you really excel is in managing more than one task at a time - from sourcing vehicles so you can say yes to booking, resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch. You don’t need any previous industry or vehicle rental administration experience to join our team (our proven induction training will take care of that) but you’ll need all of your customer service know-how, administration skill and most importantly your calm, ‘can-do’ attitude (along with a Full UK or EU Driving Licence, of course!) to get things done. As a Customer Service Agent with Northgate Vehicle Hire, we offer: Of course, a great basic salary , but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) … A fantastic quarterly bonus scheme (up to £1,307 pa OTE) 24 days annual leave rising to 26 days with service (+ bank holidays) and an extra day’s leave to celebrate your birthday free life assurance well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) exclusive employee vehicle-leasing schemes pension & save-as-you-earn share scheme Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Salary: £25,351 pa + bonus up to £1,267 pa OTE Weekly Hours : 42.5 hours As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do. As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Northgate experience. You don’t necessarily need any previous experience to join our team as a Driver, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too!). Life as a Driver with Northgate Vehicle Hire A day in the life of a Driver is fast-paced and physical – most of your day you’re behind the wheel, delivering and collecting vehicles for your customers, as well as valeting the vehicle you’re delivering to ensure it meets our exacting standards. As a Driver , you play an integral role in enabling us to consistently provide the first-class experience customers’ demand, and, when you need support, there’s a great team back at branch ready to help. We understand that you have a life and responsibilities outside of work, so helping you find the right balance between the two is important to us – with a permanent contract and guaranteed hours , as a Driver we offer a long-term, stable role, which can also be a great opportunity to progress your career. As a Driver with Northgate Vehicle Hire, we offer: Of course, a great basic salary , but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) … A fantastic quarterly bonus scheme (up to £1,267 pa OTE) 24 days annual leave rising to 26 days with service (+ bank holidays) and an extra day’s leave to celebrate your birthday free life assurance well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) discounted, flexible Gym memberships exclusive employee vehicle-leasing schemes pension & save-as-you-earn share scheme Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
This is a rare and exciting opportunity to join one of the UKs largest B2B commercial vehicle rental and mobility solution providers to support our thriving Sales Operation and take a central role in improving the quality and volume of business generated in our SME customer base. As Inside Sales Manager – New Business we are looking to you to create an engaging, high-energy sales environment, setting clear revenue targets and implementing strategic planning for an established team of Sales Specialists who look after our customers with smaller fleets. Overseeing daily, weekly and monthly performance and developing a robust multi-platform, customer journey framework with well-defined touchpoints and consistent brand positioning, your aim is simply to shape the people, performance and processes around you to realise optimum revenue and customer experience. Ours is a busy, engaging place to be and we are certain there is lots of room for your ideas and for further success from our SME teams, with the right person heading the way as Inside Sales Manager – New Business. Join Northgate Vehicle Hire as an Inside Sales Manager – New Business and enjoy some outstanding benefits … Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include … Salary – Competitive salary depending on experience with an OTE of £70,000 per annum Annual Leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday! Pension - generous employer contributions of 5% Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes. Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance. Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires. Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping. About You You are a natural leader, with a proven track record of delivering outstanding business-to-business sales performance through training, coaching and empowering others - nothing gives you more job satisfaction than seeing your team exceed expectations You have a data-focused, commercially minded business approach – you can produce accurate performance forecasts and analyse CRM, sales pipelines and customer behaviour, segmenting them to create exceptional insights to secure new business. You get involved in every part of your business - you take pride in understanding exactly what makes your business tick and lead by example, setting high standards. You build your success on great relationships - whether a colleague or a customer you understand what is important to those you speak with and meet. As Inside Sales Manager, you will know just how get the best out of people. You must be competent at using CRM systems, excel and other Microsoft products and superb at presenting. About Us With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Salary: £26,149 pa + Bonus upto £1,307 pa OTE) Weekly Hours: 42.5 hours As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do. As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicles’ visit with us runs as effortlessly as we promise. Life as a Workshop Administrator with Northgate Vehicle Hire Our workshops are busy and fast-paced, as a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us customer care always comes first, so confidently delivering great service with a smile is second nature. Where you can make a big difference is by making every second in the day count - from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out, you can be sure you will never be looking for something to do! Your Technicians rely on you to plan their day and keep the workshop running efficiently, so an understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us. Our proven induction training will help of course, however, you’ll need all of your customer service know-how, planning and administration skill, and most importantly your logical, ‘can-do’ attitude to deliver the experience our customers expect from us. As a Workshop Administrator with Northgate Vehicle Hire, we offer: A great basic salary , but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) … A fantastic quarterly bonus scheme ( up to £1,307 pa OTE) 24 days annual leave rising to 26 with service (+ bank holidays) and an extra day ’s leave to celebrate your birthday ! free life assurance (2x basic salary) well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) discounted, flexible Gym memberships exclusive employee vehicle-leasing schemes pension & save-as-you-earn share scheme Our Benefits App offers unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Location: Based in Darlington with travel required Are you a seasoned Operations Manager with a passion for driving customer excellence and leading diverse teams? We’re looking for an experienced and forward-thinking Senior Operations Manager to oversee our Hire Contact Centre and take charge of delivering outstanding service across multiple functions, including OneRental, Customer Services, PCN Management, and Data Administration. As a key member of the team you will be responsible for overseeing the daily operation, ensuring the seamless integration of systems, processes, and people to meet and exceed Key Performance Indicators and Service Level Agreements. Additionally, you’ll lead a diverse team of individuals, fostering a positive and collaborative work environment while driving our Customer First agenda. You’ll also manage key projects, such as implementing a new contact centre platform and introducing additional customer communication channels, such as live chat. If you’re passionate about operational excellence, customer satisfaction, and leading change, this is the perfect opportunity for you. Join Northgate Vehicle Hire as a Senior Operations Manager – Contact Centre and enjoy some outstanding benefits … Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include … Salary - £45,000 - £55,000 per annum based on experience, enhanced by 10% annual bonus and generous car allowance or a company car. Annual leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday! Pension - generous employer contributions of 5%. Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes. Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance. Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires. Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping. About you First of all you are a proven leader with substantial experience in managing contact centre operations across multiple functions. You are a strong people manager with exceptional leadership skills, capable of inspiring and developing teams in vibrant, target-driven environment. You are adept at managing and leading change, with a knack for streamlining processes and driving operational efficiency. You have experience in configuring and optimising contact centre systems to maximise productivity and quality of service. You have the ability to effectively interact, engage, and communicate with company decision-makers at all levels. Ideally, you have experience of working within the Fleet industry and experience of working within a regulated environment, with up-to-date knowledge of regulatory requirements and industry best practices. About Us With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
This is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Customer Support Representative in our contact centre in Darlington. Working in our dedicated Customer Support Centre, the key purpose of this role is to act as a liaison between Northgate and its diverse Customer base. Operating in a business-to-business environment, key attributes for success include the ability to effectively manage customer data and a large volume of communications in a timely and professional manner (calls, emails, web chat). You'll also be required to take ownership of issues and ensure satisfactory resolutions achieved with minimal escalations, proactively identify customers’ needs and offer solutions, and keep up to date with developments and changes within the business to ensure accurate information is given to customers. The Service Desk role is key to our success and will require knowledge and training across many different teams and activities, and as such can develop across 3 grades within the CSR pathways. It consists of inbound and outbound calls, data input, and has the opportunity to cross train on other departments as your career progresses. Join Northgate Vehicle Hire as a Customer Support Representative and enjoy some outstanding benefits … Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include … Salary - Starting from £22,369.35 per annum depending on experience, there is also an opportunity to increase your salary to up to £23562.12 based on your performance. Annual leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday! Pension - Ageon employer contributions of 5%. Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes. Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance. Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires. Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping. About you You’ll bring impeccable administration and organisational skills to the table, making you a master of productivity and efficiency. With good IT literacy, you will be a tech-savvy superstar in any work environment. Your ability to understand and empathise with customer queries and complaints means you can always provide a professional and personalised response. You’re a true wordsmith with exceptional communication skills, both written and verbal. You’ll thrive in a collaborative work environment and can build strong relationships with colleagues in other departments. Your passion for delivering outstanding customer service is what sets you apart and motivates you to go above and beyond every day. About us With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.