HGV Class 2 Driver We are looking for a Class 2 HGV Driver to deliver and collect powered access machines on a low loader vehicle. This is an excellent opportunity to join the UK market leader in powered access, as full training can be provided. As an HGV class 2 driver we are looking for people that have the correct licences, hold a CPC card, enjoy dealing with people on a daily basis, have excellent customer service skills and understand the importance of health and safety within an organisation. In return you'll receive full training, a competitive salary, 25 days holiday + bank holidays, life assurance, Westfield Health Insurance, auto enrolment pension and access to retail discounts. Responsibilities include: -
Load and unload machines in accordance with the Company code of practice and use appropriate equipment.
Maintaining security of load when loading, transporting and delivering machines.
Handover machines to customers and familiarise customers with machine operation
Carry out daily checks on vehicle and ancillary equipment.
Comply with legislation regarding vehicle safety, tachographs operation and working time.
Relay appropriate customer queries to depot staff as required.
Act as an ambassador for the company, providing high standard of customer care and being polite at all times.
Accurately complete all relevant paperwork.
About you: -
You must hold an HGV class 2 licence & a full CPC card.
Experience of driving a low loader vehicle delivering plant or recovering vehicles is preferred, though full training can be provided.
An understanding of the importance of customer service is essential as you will be responsible for demonstrating our equipment to customers.
A demonstrable understanding of HGV vehicle safety and upkeep.
Nationwide Platforms is the market-leading powered access rental company in the UK providing a fleet of more than 15,500 machines with working heights from 3m to 90m. With a depot network spanning 38 depots, Nationwide Platforms provide its customers with leading safe access solutions for working at height. It also has the largest powered access training department in Europe, delivering a comprehensive range of working at height training courses to powered access operators and the wider access industry. Nationwide Platforms is part of Loxam, Europe’s largest equipment rental company operating in 30 countries.
Are you someone that has a passion for sales?
Are you someone that has the right attitude to learn and grow?
If so then this is the role for you.
The Area Sales Executive (ASE) plays a leading role in Nationwide Platforms achieving its sales strategy objectives that include growing a diverse customer base from different chosen sectors, an increasing number of trading accounts across all tier’s and continually improving customer satisfaction levels.
Reporting to the General Manager your responsibilities include discovering and pursuing new sales prospects in both construction and non-construction sectors and contributing towards high levels of customer satisfaction being achieved. Maximising all revenue opportunities in the local area is the ultimate aim.
In return you will receive a competitive salary, Company car, 25 days annual leave plus bank holidays, Westfield Health Cash Plan, Auto enrolment pension scheme, Life Assurance & Lifestyle benefits – Discount on selected high street stores.
Responsibilities include:
Achieve agreed revenue targets from a combination of local customers and new business targets.
Achieve agreed revenue targets for local construction projects.
Create new sales opportunities through targeted approaches, generating additional revenue channels for the business.
Effectively “mine” NWP’s customer data, research competitors and monitor new customers that open accounts to ensure the target pipeline provides maximum opportunities.
Researching prospects and generating sales leads, actively seeking out new sales opportunities through cold calling, networking, project interaction and social media research
Achieving monthly regional machine on hire targets in line with business expectations through consistent high levels of activity on customer and project engagement.
Contacting potential and existing customers through face-to-face engagement, by phone and email.
The ideal candidate will have/be:
An excellent communicator who enjoys working to targets
Experience of working in a fast-paced environment.
Hard working determined and resilient.
Strong organisational skills and ability to prioritise workload effectively.
Extremely self-motivated, enthusiastic and driven by targets and KPI’s
Experience of handling objections, ability to understand and promptly respond to customer needs.
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs. Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence.
We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme.
For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk
Are you someone that has a passion for sales?
Are you someone that has the right attitude to learn and grow?
If so then this is the role for you.
The Area Sales Executive (ASE) plays a leading role in Nationwide Platforms achieving its sales strategy objectives that include growing a diverse customer base from different chosen sectors, an increasing number of trading accounts across all tier’s and continually improving customer satisfaction levels.
Reporting to the General Manager your responsibilities include discovering and pursuing new sales prospects in both construction and non-construction sectors and contributing towards high levels of customer satisfaction being achieved. Maximising all revenue opportunities in the local area is the ultimate aim.
In return you will receive a competitive salary, Company car, 25 days annual leave plus bank holidays, Westfield Health Cash Plan, Auto enrolment pension scheme, Life Assurance & Lifestyle benefits – Discount on selected high street stores.
Responsibilities include:
Achieve agreed revenue targets from a combination of local customers and new business targets.
Achieve agreed revenue targets for local construction projects.
Create new sales opportunities through targeted approaches, generating additional revenue channels for the business.
Effectively “mine” NWP’s customer data, research competitors and monitor new customers that open accounts to ensure the target pipeline provides maximum opportunities.
Researching prospects and generating sales leads, actively seeking out new sales opportunities through cold calling, networking, project interaction and social media research
Achieving monthly regional machine on hire targets in line with business expectations through consistent high levels of activity on customer and project engagement.
Contacting potential and existing customers through face-to-face engagement, by phone and email.
The ideal candidate will have/be:
An excellent communicator who enjoys working to targets
Experience of working in a fast-paced environment.
Hard working determined and resilient.
Strong organisational skills and ability to prioritise workload effectively.
Extremely self-motivated, enthusiastic and driven by targets and KPI’s
Experience of handling objections, ability to understand and promptly respond to customer needs.
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs. Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence.
We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme.
For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk
Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance
You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet. You'll also identify, nurture and close opportunities for new business with lapsed accounts and new logo customers. You'll have the support of industry leading operational resources, with regular investment in high quality machines and people. As the market leader we can offer progression opportunities to move into key accounts, strategic accounts and beyond to sales management. Many of our senior management team started out as individual contributors with us. About you: -
A proven track record of field sales in the construction rental/hire sector.
A structured approach to territory sales planning, customer management and managing a sales pipeline via a CRM.
Skilled in developing existing relationships AND new business development i.e. cold calling.
Able to build strong internal relationships with operational teams in order to support customer needs.
Computer literate in MS Excel, Word & PowerPoint.
Nationwide Platforms is the market-leading powered access rental company in the UK providing a fleet of more than 15,500 machines with working heights from 3m to 90m. With a depot network spanning 38 depots, Nationwide Platforms provide its customers with leading safe access solutions for working at height. It also has the largest powered access training department in Europe, delivering a comprehensive range of working at height training courses to powered access operators and the wider access industry.
Nationwide Platforms is part of Loxam, Europe’s largest equipment rental company operating in 30 countries.
Are you someone that has a passion for sales?
Are you someone that has the right attitude to learn and grow?
If so then this is the role for you.
The Area Sales Executive (ASE) plays a leading role in Nationwide Platforms achieving its sales strategy objectives that include growing a diverse customer base from different chosen sectors, an increasing number of trading accounts across all tier’s and continually improving customer satisfaction levels.
Reporting to the General Manager your responsibilities include discovering and pursuing new sales prospects in both construction and non-construction sectors and contributing towards high levels of customer satisfaction being achieved. Maximising all revenue opportunities in the local area is the ultimate aim.
In return you will receive a competitive salary, Company car, 25 days annual leave plus bank holidays, Westfield Health Cash Plan, Auto enrolment pension scheme, Life Assurance & Lifestyle benefits – Discount on selected high street stores.
Responsibilities include:
Achieve agreed revenue targets from a combination of local customers and new business targets.
Achieve agreed revenue targets for local construction projects.
Create new sales opportunities through targeted approaches, generating additional revenue channels for the business.
Effectively “mine” NWP’s customer data, research competitors and monitor new customers that open accounts to ensure the target pipeline provides maximum opportunities.
Researching prospects and generating sales leads, actively seeking out new sales opportunities through cold calling, networking, project interaction and social media research
Achieving monthly regional machine on hire targets in line with business expectations through consistent high levels of activity on customer and project engagement.
Contacting potential and existing customers through face-to-face engagement, by phone and email.
The ideal candidate will have/be:
An excellent communicator who enjoys working to targets
Experience of working in a fast-paced environment.
Hard working determined and resilient.
Strong organisational skills and ability to prioritise workload effectively.
Extremely self-motivated, enthusiastic and driven by targets and KPI’s
Experience of handling objections, ability to understand and promptly respond to customer needs.
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs. Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence.
We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme.
For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk
Are you someone that has a passion for sales?
Are you someone that has the right attitude to learn and grow?
If so then this is the role for you.
The Area Sales Executive (ASE) plays a leading role in Nationwide Platforms achieving its sales strategy objectives that include growing a diverse customer base from different chosen sectors, an increasing number of trading accounts across all tier’s and continually improving customer satisfaction levels.
Reporting to the General Manager your responsibilities include discovering and pursuing new sales prospects in both construction and non-construction sectors and contributing towards high levels of customer satisfaction being achieved. Maximising all revenue opportunities in the local area is the ultimate aim.
In return you will receive a competitive salary, Company car, 25 days annual leave plus bank holidays, Westfield Health Cash Plan, Auto enrolment pension scheme, Life Assurance & Lifestyle benefits – Discount on selected high street stores.
Responsibilities include:
Achieve agreed revenue targets from a combination of local customers and new business targets.
Achieve agreed revenue targets for local construction projects.
Create new sales opportunities through targeted approaches, generating additional revenue channels for the business.
Effectively “mine” NWP’s customer data, research competitors and monitor new customers that open accounts to ensure the target pipeline provides maximum opportunities.
Researching prospects and generating sales leads, actively seeking out new sales opportunities through cold calling, networking, project interaction and social media research
Achieving monthly regional machine on hire targets in line with business expectations through consistent high levels of activity on customer and project engagement.
Contacting potential and existing customers through face-to-face engagement, by phone and email.
The ideal candidate will have/be:
An excellent communicator who enjoys working to targets
Experience of working in a fast-paced environment.
Hard working determined and resilient.
Strong organisational skills and ability to prioritise workload effectively.
Extremely self-motivated, enthusiastic and driven by targets and KPI’s
Experience of handling objections, ability to understand and promptly respond to customer needs.
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs. Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence.
We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme.
For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk
We have an exciting position for a Business Development Manager – Key Accounts Merchants. As a Business Development Manager – Key Accounts Merchants you will be responsible for maximising opportunities and revenue with key account customers, whilst setting team direction and supporting company strategic objectives In return you will receive a Competitive Salary, Company Car, 25 days annual leave plus bank holidays, Westfield Health Cash Plan, Life Assurance, Auto Enrolment pension scheme & Lifestyle Benefits – discount on selected high street stores. Responsibilities include: • Manages a portfolio of customers that operate nationally in line with budget requirements and the strategic plan. • Comply with approved sales process when qualifying prospects, nurturing leads, and identifying opportunities to produce budgeted order conversion ratio. • Business stakeholder for Merchant accounts, working closely with the regional sales teams to maximise opportunities & revenue growth. • Co-ordinate and monitor regional sales team interactions with local merchant branches. • Prepare and deliver customer account plans to maximise profitable revenue growth and compliment company objectives whilst managing customer expectations. • Comply with company guidelines regarding the maintenance and updating of customer contact databases. • Use all available resources internal and external to research relevant markets and customers to maximise revenue opportunities • Prepare KPI's in line with business objectives and strategic plan. Monitor performance and create corrective action plans as required. • Promote the Loxam Brand, core values and mission statement to maintain market leading image. • Maintain Internal Health, Safety and corporate governance standards in accordance with Loxam Group Policy and promoting Health and Safety best practice with all internal and external stakeholders. • Work closely with clients supply chain, safety, bidding and technical teams The ideal candidate will have/be: • 3 years account & relationship management experience required, industry & rental experience preferred • Strong communication skills; both verbal and written • Demonstrate a professional approach to Customer Services through a friendly and polite manner, ensuring accuracy of information and ensuring that customers are fully aware of any problems with their order • Excellent self-organisation and attention to detail, to ensure accurate enquiry logging • Ability to build a rapport with customers • Ability to establish credibility and be decisive, but able to recognise and support the preferences and priorities of the organisation • Ability to work closely with colleagues at all levels • Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms.
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.
Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence. We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme. For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk
We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different.
As a Workshop Service Engineer for Nationwide Platforms you will work within a busy depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts but don’t worry full training will be given. So, providing you have a great attitude and are willing to learn plus have some mechanical/ electrical engineering experience behind you then this could be the role for you.
In reward we can offer you a competitive salary, life assurance x2 contractual salary, Westfield health care plan, 25 days holiday and a pension. Working hours are Monday - Friday 8am - 5.30pm.
Responsibilities include: -
Support the Senior Service Engineer in the effective running of the Depot workshop within the region.
Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer’s specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment.
Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy.
To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard.
Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures.
Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required.
Accurately complete all relevant paperwork including engineer’s report, off hire, pre/delivery inspection and service sheets.
Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed.
About you: -
Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent.
Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding.
Have a mature outlook and the ability to prioritise tasks and work well under pressure.
Understand the importance of excellent customer service.
Nationwide Platforms is the market-leading powered access rental company in the UK, providing a fleet of more than 15,500 machines from a network of 38 depots across the country. It also has the largest powered access training department in Europe, delivering a comprehensive range of working at height training courses to powered access operators and the access industry.
Nationwide Platforms is part of Loxam, the largest equipment rental company in Europe.
Workshop Service Manager Are you an experienced Service Manager or Workshop Foreman looking to join a market leader in hire? Do you enjoy supporting colleagues and helping get the best out of them?
We're looking for a Workshop Service Manager to join the Nationwide Platforms team. You'd look after a team of engineers, with full responsibility for the Birmingham depot.
You'll have a commercial outlook, with a focus on driving best practice to achieve challenging engineering targets.
In return you'll receive a competitive salary, 25 days holiday + bank holidays, life assurance, Westfield Health Insurance and auto enrolment pension plan.
Responsibilities include: -
Manage all resources related to the maintenance of a hire fleet of truck and van mounted booms.
Ensure effective implementation of all engineering policies and procedures.
Maintain high level of equipment availability and reliability at optimal cost.
Support compliance to all legislative requirements, and internal QHSE standards.
Deliver technical initiatives and projects through to satisfactory outcome.
Ensure continuous improvement in all engineering standards, using best practice.
Produce qualitative and quantitative engineering related information.
Manage workshop labour and administrative resources to achieve all specified maintenance standards and objectives.
Manage appropriate fleet hire availability through day-book.
Provide technical advice to location staff.
Dotted line responsibility for the allocation of duties to Operators.
To meet and greet customers.
To provide handover of machines to customers and familiarise customers with machine operation.
Ensure all maintenance actions are carried out to appropriate standard and in within acceptable timescale e.g. service, thorough examination etc.
Ensure all engineering related initiatives are carried out to appropriate standard and within acceptable timescales e.g. TechX.
Ensure safe systems of work are applied to all activities carried out.
Report on engineering outputs as required.
Report engineering incidents or issues, including warranty failures and customer damage.
Identify collective and individual staff training needs.
Deliver technical ‘tool-box talk’ type information sessions to engineering staff.
Maintain appropriate stock holding levels for spares, sundries, fuels and lubricants.
Liaise with external parts and service providers when required.
Contribute to inter-group projects and initiatives.
Develop productive relationships across all regional and inter-regional functions to meet the overall business plan.
Share best practice.
About you: -
Previous experience running a team of service engineers in a hire business.
Formally trained in an engineering discipline, and qualified to C&G 390, NVQ level 3, or equivalent.
A demonstrable understanding of HGV compliance.
Good upward and downward communication skills.
Nationwide Platforms is the market-leading powered access rental company in the UK providing a fleet of more than 15,500 machines with working heights from 3m to 90m.
With a depot network spanning 38 depots, Nationwide Platforms provide its customers with leading safe access solutions for working at height. It also has the largest powered access training department in Europe, delivering a comprehensive range of working at height training courses to powered access operators and the wider access industry.
Nationwide Platforms is part of Loxam, Europe’s largest equipment rental company operating in 30 countries.
Join our customer facing team of drivers delivering powered access machines across the North of England.
HGV Class 1 Driver We are looking for a Class 1 HGV Driver to deliver and collect powered access machines on a low loader vehicle. This is an excellent opportunity to join the UK market leader in powered access, as full training can be provided. As an HGV class 1 driver we are looking for people that have the correct licences, hold a CPC card, enjoy dealing with people on a daily basis, have excellent customer service skills and understand the importance of health and safety within an organisation. In return you'll receive full training, a competitive salary, 25 days holiday + bank holidays, life assurance, Westfield Health Insurance, auto enrolment pension and access to retail discounts. Responsibilities include: -
Load and unload machines in accordance with the Company code of practice and use appropriate equipment.
Maintaining security of load when loading, transporting and delivering machines.
Handover machines to customers and familiarise customers with machine operation
Carry out daily checks on vehicle and ancillary equipment.
Comply with legislation regarding vehicle safety, tachographs operation and working time.
Relay appropriate customer queries to depot staff as required.
Act as an ambassador for the company, providing high standard of customer care and being polite at all times.
Accurately complete all relevant paperwork.
About you: -
You must hold an HGV class 1 licence & a full CPC card.
Experience of driving a low loader vehicle delivering plant or recovering vehicles is preferred, though full training can be provided.
An understanding of the importance of customer service is essential as you will be responsible for demonstrating our equipment to customers.
A demonstrable understanding of HGV vehicle safety and upkeep.
Nationwide Platforms is the market-leading powered access rental company in the UK providing a fleet of more than 15,500 machines with working heights from 3m to 90m. With a depot network spanning 38 depots, Nationwide Platforms provide its customers with leading safe access solutions for working at height. It also has the largest powered access training department in Europe, delivering a comprehensive range of working at height training courses to powered access operators and the wider access industry. Nationwide Platforms is part of Loxam, Europe’s largest equipment rental company operating in 30 countries.
HGV Class 1 Driver We are looking for a Class 1 HGV Driver to deliver and collect powered access machines on a low loader vehicle. This is an excellent opportunity to join the UK market leader in powered access, as full training can be provided. As an HGV class 1 driver we are looking for people that have the correct licences, hold a CPC card, enjoy dealing with people on a daily basis, have excellent customer service skills and understand the importance of health and safety within an organisation. In return you'll receive full training, a competitive salary, 25 days holiday + bank holidays, life assurance, Westfield Health Insurance, auto enrolment pension and access to retail discounts. Responsibilities include: -
Load and unload machines in accordance with the Company code of practice and use appropriate equipment.
Maintaining security of load when loading, transporting and delivering machines.
Handover machines to customers and familiarise customers with machine operation
Carry out daily checks on vehicle and ancillary equipment.
Comply with legislation regarding vehicle safety, tachographs operation and working time.
Relay appropriate customer queries to depot staff as required.
Act as an ambassador for the company, providing high standard of customer care and being polite at all times.
Accurately complete all relevant paperwork.
About you: -
You must hold an HGV class 1 licence & a full CPC card.
Experience of driving a low loader vehicle delivering plant or recovering vehicles is preferred, though full training can be provided.
An understanding of the importance of customer service is essential as you will be responsible for demonstrating our equipment to customers.
A demonstrable understanding of HGV vehicle safety and upkeep.
Nationwide Platforms is the market-leading powered access rental company in the UK providing a fleet of more than 15,500 machines with working heights from 3m to 90m. With a depot network spanning 38 depots, Nationwide Platforms provide its customers with leading safe access solutions for working at height. It also has the largest powered access training department in Europe, delivering a comprehensive range of working at height training courses to powered access operators and the wider access industry. Nationwide Platforms is part of Loxam, Europe’s largest equipment rental company operating in 30 countries.
Are you someone that has a passion for sales?
Are you someone that has the right attitude to learn and grow?
If so then this is the role for you.
The Area Sales Executive (ASE) plays a leading role in Nationwide Platforms achieving its sales strategy objectives that include growing a diverse customer base from different chosen sectors, an increasing number of trading accounts across all tier’s and continually improving customer satisfaction levels.
Reporting to the General Manager your responsibilities include discovering and pursuing new sales prospects in both construction and non-construction sectors and contributing towards high levels of customer satisfaction being achieved. Maximising all revenue opportunities in the local area is the ultimate aim.
In return you will receive a competitive salary, Company car, 25 days annual leave plus bank holidays, Westfield Health Cash Plan, Auto enrolment pension scheme, Life Assurance & Lifestyle benefits – Discount on selected high street stores.
Responsibilities include:
Achieve agreed revenue targets from a combination of local customers and new business targets.
Achieve agreed revenue targets for local construction projects.
Create new sales opportunities through targeted approaches, generating additional revenue channels for the business.
Effectively “mine” NWP’s customer data, research competitors and monitor new customers that open accounts to ensure the target pipeline provides maximum opportunities.
Researching prospects and generating sales leads, actively seeking out new sales opportunities through cold calling, networking, project interaction and social media research
Achieving monthly regional machine on hire targets in line with business expectations through consistent high levels of activity on customer and project engagement.
Contacting potential and existing customers through face-to-face engagement, by phone and email.
The ideal candidate will have/be:
An excellent communicator who enjoys working to targets
Experience of working in a fast-paced environment.
Hard working determined and resilient.
Strong organisational skills and ability to prioritise workload effectively.
Extremely self-motivated, enthusiastic and driven by targets and KPI’s
Experience of handling objections, ability to understand and promptly respond to customer needs.
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs. Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence.
We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme.
For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk
We are looking for a Training Operations Manager to join us at our Birchwood office. The purpose of this role is to ensure market share growth with the primary objective to grow our IPAF UK market share to 15%, and to support the growth and overall revenues in line with business goals, as well as developing and expanding our offering. In this role you will manage and lead the training team leaders, senior training instructors, training instructors, external training instructors and third-party providers throughout the UK.
Key Tasks
Be an ambassador for quality health and safety including the well-being of customers where required
Ensure all courses are carried out to the criteria required by external training bodies
Drive compliance of paperwork as required by external training bodies
Set the standard of ethics, behaviour and attitude required in the workforce through demonstrating best practice and commitment to company values
Promote continuous improvement in all areas using and sharing best practice
Manage performance and ensure appraisals are carried out and followed through
Ensure company information is communicated effectively to the workforce
Provide training sales support where required
Manage customer complaints effectively, identify trends and develop robust improvement plan framework to engineer out continuing issues
Work with the regional operational stakeholders to drive improvements in quality of training facilities and equipment used for training course delivery
Responsible for ensuring all trainers attend relevant training courses and are up to date with certifications
Communicate with external bodies to ensure standards are followed and maintained
Support the Customer Service and Sales Training management roles in influencing the organisation to sell training and ensure they realise the benefits
Accompany sales team members to customer meetings where required
Prepare for and present at management meetings to drive strategy and deliver results
Analyse and interpret management information and data and come up with a strategy for achieving business goals
Effectively manage trainers to achieve budgetary goals, utilisation, occupancy targets etc.
Responsible for maintaining and improving customer NPS and customer satisfaction to improve the customer experience in line with targets
Managing 3rd party providers of training, ensuring quality standards are met
Responsible for the training portfolio, adding or removing courses as necessary to help achieve our business goals
Shared responsibility for delivery of revenue and profit targets of external training department
Direct, develop, motivate and support all direct reports ensuring that the business objectives are met to agreed timescales
Establish strong people management practices across the area to attract, develop and retain key skills and competencies required for business performance
Prepare & communicate regular regional business performance reports ensuring that the status of all projects and key activities is understood by the Management Team
Manage the improvement of area profitability by creating an incremental improvement programme, focussing on improving the key operational drivers to drive effectiveness and efficiency of the area
Analyse, evaluate and monitor all key operational performance indicators ensuring monthly performance is clearly understood in regard to customer service, operational efficiency, and financial targets to ensure business unit objectives are being achieved
Qualification and Experience Requirements
Driving Licence
First Aid Certificate
An understanding of the requirements and processes of external bodies, such as IPAF, PASMA, CITB
Previous demonstrable experience of P&L understanding and exposure including planning, risk management and accounting processes
Working knowledge of training industry and/or Powered Access and Plant Hire industry including customer base, competitor activity and buying behaviour
Ability to communicate with internal or external customers to resolve issues or queries satisfactorily. The power to use technical knowledge, experience and interpersonal skills to gain the agreement and respect of others
Strong people management skills
Able to use office computer tools to prepare adequate presentation material
IPAF Licence (desirable not essential)
NEBOSH qualification (desirable not essential)
Part of the Loxam Group, Nationwide Platforms is the UK’s largest powered access specialist with a fleet of 10,500 machines operating from a network of 26 depots. With a workforce of more than 900 employees and 25 years’ experience in working at height, it has unprecedented knowledge on the widest range of access platforms as well as expertise on specific product, site and working at height challenges.
Its dedicated research and development division, BlueSky Solutions, is also committed to identifying and solving key issues and challenges faced by the industry as well as developing a range of solutions to improve productivity, increase safety and reduce cost for customers.
The company also ensure the industry is properly trained in the safe use of powered access and in 2016 it retained its position as the world’s largest IPAF provider for the sixth consecutive year after training more than 15,000 delegates. In addition, it trained a further 1,500 delegates on a range of PASMA, IOSH and other Health & Safety courses, making it one of the world’s largest providers of working at height training.
For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk. If you do not hear within 6 weeks of your application please assume your application has been unsuccessful.
We are currently recruiting a Customer Service Manager to join our London West team. As a Customer Service Manager (CSM), you will ensure that the customer is at the heart of everything you do. Through effective and proactive management, you will drive the business forward with a passion to deliver business targets. You will be relationship driven, customer facing, as well as with key stakeholders throughout the business to support success. You will maximise the end-to-end customer journey through management, development, and outputs of your team. As the advocate for Health and Safety, you will lead by example, ensuring a positive and proactive approach to safety culture. In return you will receive a Competitive Salary, Company Car or Cash Allowance, 25 days annual leave plus bank holidays, BUPA Medical, Life Assurance, Auto Enrolment Pension scheme & Lifestyle Benefits – Discount on selected High Street stores Responsibilities include: • First line escalation point for the hire desk, transport and internal sales to support with a positive customer experience to hit revenue targets, driving a customer first culture across the team. • Take shared responsibility of the operational efficiency, customer satisfaction, financial performance and health & safety of your remit. • Act as deputy to cluster General Manager as appropriate. • Review NPS and internal customer feedback to drive improvements, ensuring route causes are addressed in the appropriate way. • Conduct daily/weekly huddles to make sure that objectives for the day are communicated and understood by all, encouraging inter department collaborations. • Conduct monthly performance management reviews in 121s ensuring that objectives and development plans are clearly set out and provide regular feedback to team members. • Support field sales team with customer visits to help with dispute resolution, where required. • Ensure job planning is done to an optimal level to ensure service delivery performance and cost efficiency targets are met. • Ensure all regional costs are controlled in line with budget. • Provide a responsive service through all media to third parties ensuring that customers receive the highest standard of service at all times. The ideal candidate will have/be: • Driving Licence. • IPAF Licence (desirable). • Experience of supervising, monitoring & coaching within a sales and operational teams through service environment preferred. • Ability to communicate with internal or external customers to resolve issues whilst identifying route cause fixes, building strong customer relationships through effective account management. • Ability to create, motivate and develop a strong customer focused environment to motivate the team. • Credible communicator, comfortable influencing senior managers with the ability to negotiate and establish common ground. • Demonstrates commercial awareness and the ability to innovate or put forward proposals based on data driven decision-making. • Ability to establish credibility and be decisive, but able to recognise and support the preferences and priorities of the organisation.
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.
Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence. We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme. For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk
We are looking for an enthusiastic Hire Desk Controller to provide an end to end hire desk service on behalf of Nationwide Platforms, servicing the Balfour Beatty account. This is a Fixed Term Contract role, initially for 3 months.
Working from the Balfour Beatty office in Thurnscoe, you will have full control of the day to day running of a busy hire desk, ensuring a high level of service is achieved at all times. Through effective customer management you will maximise revenue and profit targets and ensure fast and efficient fulfilment of orders and administration tasks on a daily basis.
Responsibilities include:
To own the day to day running of the Balfour Beatty NWP Implant desk. This will include all daily operational activities to ensure the desk is run to a high level at all times
To meet account SLA’s around email response times
Account management of our Implant desk, ensuring revenue growth through relationship management
Convert quotation to order on first contact including compliancy to the customers minimum standards
Identify cross sell and upsell opportunities
To work closely with the Balfour Beatty Strategic Account Manager, ensuring a strong relationship is built to work in unity to support customer needs
Follow up and chase open quotes within in a timely fashion
Conduct inbound and outbound calls in a professional manner
Promote the NWP brand to maintain market leading image
Understand and articulate product range and individual account requirements (customer gets the right machine for the job)
Provide a seamless customer journey, and identify ways in which to improve the customer experience
Build strong relationships with other departments (e.g. transport planners)/liaise with stakeholders, customers internal and external
Collaboration with external customer facing teams including customer visits to build relationships
Complete the transactional hire operation on/off hire accurately
Maintain an accurate CRM system (LVIS) and comply with company policy regarding the maintenance of customer data
To also learn and maintain customer CRM systems in line with their company policies
Respond/Resolve and escalate customer related problems or service issues were required
Complete customer requested reports in a timely manner
Support dispute and damage resolution in a timely fashion
To escalate and record reasons for lost business
To attend customer meetings including a monthly debt meeting
Maintain internal health and safety and corporate governance standards in accordance with Nationwide Platforms policy
To complete required administration tasks in a timely manner
To work alongside an Implant Support hire desk controller and to effectively co-ordinate work
Qualification and Experience Requirements
Strong verbal and written communication skills
IT Literate
Experience of inbound and outbound telephone-based account management, telesales or customer service in a business to business environment
Excellent telephone manner with the ability to keep calm under pressure and build rapport with customers
Ability to establish credibility act decisively, but able to recognise and support preferences and priorities of the customer
Proactive, high energy team player, ability to work closely with colleagues at all levels.
Able to demonstrate effective negotiation skills to ensure business is won on viable and competitive commercial terms
Excellent self-organisation, planning and attention to detail designed to ensure accurate information logging and review
To work well under pressure in what is a very fast paced, changing environment
Results and target driven and high motivation levels
Desirable
Powered access or related industry knowledge
Industry health and safety knowledge
IPAF 3a +3b
GCSE level equivalent Maths and English
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.
Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence. We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme. For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk
We are looking for the next shining stars to join the team here at Nationwide Platforms as Trainee IPAF Instructors. As part of the wider training team, you will be required to partake in an intensive trainee instructor programme in order to build the skills needed to deliver training courses to internal and external delegates across multiple sites. This is a brilliant opportunity for an enthusiastic, natural teacher (with a steady head for heights!) to train as an Instructor, or for someone who already has their IPAF licences and fancies an alternative career in the world of Powered Access.
If successful after training, you will then be qualified to deliver a variety of courses to our customers and employees throughout our network. Reporting to the Training Instructor Team Leader (regionally), you will be supported throughout the training period by our highly qualified senior instructor team, and, once certification has been gained, will receive an uplift in salary accordingly.
Please note that this role will include regional travel once qualified (company car or allowance is offered as part of the package), and there will also some national travel during the training period.
Key Tasks
Regular travel to depots in the region (South East) to deliver IPAF and PASMA training courses to delegates.
Being an ambassador for quality health and safety including the well-being of customers where required.
Ensure all courses are carried out to the standard required by external training bodies.
Drive compliance of paperwork as required by external training bodies, and upload to the governing body once the course has been completed.
Responsible for providing training to the required standards of the business and external bodies.
Direct any leads to relevant sales teams.
Qualification and Experience Requirements
IPAF Operator Licence (preferred)
IPAF Instructor Licence 3a, 3b, 1b (preferred)
Driving Licence (essential)
IPAF Demonstrator Licence (preferred)
First Aid Certificate (preferred)
Excellent communication skills (essential)
Flexible with travel (essential)
Good presentation skills
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.
Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence.
We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme.
For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk
We are looking for the next shining stars to join the team here at Nationwide Platforms as Trainee IPAF Instructors. As part of the wider training team, you will be required to partake in an intensive trainee instructor programme in order to build the skills needed to deliver training courses to internal and external delegates across multiple sites. This is a brilliant opportunity for an enthusiastic, natural teacher (with a steady head for heights!) to train as an Instructor, or for someone who already has their IPAF licences and fancies an alternative career in the world of Powered Access.
If successful after training, you will then be qualified to deliver a variety of courses to our customers and employees throughout our network. Reporting to the Training Instructor Team Leader (regionally), you will be supported throughout the training period by our highly qualified senior instructor team, and, once certification has been gained, will receive an uplift in salary accordingly.
Please note that this role will include regional travel once qualified (company car or allowance is offered as part of the package), and there will also some national travel during the training period.
Key Tasks
Regular travel to depots in the region (South East) to deliver IPAF and PASMA training courses to delegates.
Being an ambassador for quality health and safety including the well-being of customers where required.
Ensure all courses are carried out to the standard required by external training bodies.
Drive compliance of paperwork as required by external training bodies, and upload to the governing body once the course has been completed.
Responsible for providing training to the required standards of the business and external bodies.
Direct any leads to relevant sales teams.
Qualification and Experience Requirements
IPAF Operator Licence (preferred)
IPAF Instructor Licence 3a, 3b, 1b (preferred)
Driving Licence (essential)
IPAF Demonstrator Licence (preferred)
First Aid Certificate (preferred)
Excellent communication skills (essential)
Flexible with travel (essential)
Good presentation skills
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.
Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence.
We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme.
For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk
We are looking for the next shining stars to join the team here at Nationwide Platforms as Trainee IPAF Instructors. As part of the wider training team, you will be required to partake in an intensive trainee instructor programme in order to build the skills needed to deliver training courses to internal and external delegates across multiple sites. This is a brilliant opportunity for an enthusiastic, natural teacher (with a steady head for heights!) to train as an Instructor, or for someone who already has their IPAF licences and fancies an alternative career in the world of Powered Access.
If successful after training, you will then be qualified to deliver a variety of courses to our customers and employees throughout our network. Reporting to the Training Instructor Team Leader (regionally), you will be supported throughout the training period by our highly qualified senior instructor team, and, once certification has been gained, will receive an uplift in salary accordingly.
Please note that this role will include regional travel once qualified (company car or allowance is offered as part of the package), and there will also some national travel during the training period.
Key Tasks
Regular travel to depots in the region (South West) to deliver IPAF and PASMA training courses to delegates.
Being an ambassador for quality health and safety including the well-being of customers where required.
Ensure all courses are carried out to the standard required by external training bodies.
Drive compliance of paperwork as required by external training bodies, and upload to the governing body once the course has been completed.
Responsible for providing training to the required standards of the business and external bodies.
Direct any leads to relevant sales teams.
Qualification and Experience Requirements
IPAF Operator Licence (preferred)
IPAF Instructor Licence 3a, 3b, 1b (preferred)
Driving Licence (essential)
IPAF Demonstrator Licence (preferred)
First Aid Certificate (preferred)
Excellent communication skills (essential)
Flexible with travel (essential)
Good presentation skills
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.
Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence.
We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme.
For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk
We are looking for the next shining stars to join the team here at Nationwide Platforms as Trainee IPAF Instructors. As part of the wider training team, you will be required to partake in an intensive trainee instructor programme in order to build the skills needed to deliver training courses to internal and external delegates across multiple sites. This is a brilliant opportunity for an enthusiastic, natural teacher (with a steady head for heights!) to train as an Instructor, or for someone who already has their IPAF licences and fancies an alternative career in the world of Powered Access.
If successful after training, you will then be qualified to deliver a variety of courses to our customers and employees throughout our network. Reporting to the Training Instructor Team Leader (regionally), you will be supported throughout the training period by our highly qualified senior instructor team, and, once certification has been gained, will receive an uplift in salary accordingly.
Please note that this role will include regional travel once qualified (company car or allowance is offered as part of the package), and there will also some national travel during the training period.
Key Tasks
Regular travel to depots in the region (East Anglia, Leicestershire & Nottinghamshire) to deliver IPAF and PASMA training courses to delegates.
Being an ambassador for quality health and safety including the well-being of customers where required.
Ensure all courses are carried out to the standard required by external training bodies.
Drive compliance of paperwork as required by external training bodies, and upload to the governing body once the course has been completed.
Responsible for providing training to the required standards of the business and external bodies.
Direct any leads to relevant sales teams.
Qualification and Experience Requirements
IPAF Operator Licence (preferred)
IPAF Instructor Licence 3a, 3b, 1b (preferred)
Driving Licence (essential)
IPAF Demonstrator Licence (preferred)
First Aid Certificate (preferred)
Excellent communication skills (essential)
Flexible with travel (essential)
Good presentation skills
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.
Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence.
We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme.
For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk