Job Overview: 

We are seeking a highly skilled and detail-oriented Quality Assurance (QA) Engineer with experience in CRM systems and Microsoft Dynamics 365. The successful candidate will be responsible for ensuring the successful testing and validation of all CRM upgrade components, ensuring that the system functionality meet business requirements. 

Key Responsibilities: 

Develop, execute, and maintain comprehensive test plans and test cases for CRM upgrade projects. 

Conduct functional, integration and regression to ensure seamless system performance. 

Identify, document, and track defects using appropriate tools (e.g. Azure DevOps and JIRA). 

Collaborate with developers, business analysts, and stakeholders to understand requirements and translate them into test cases. 

Support end-users during UAT, gathering feedback and resolving issues. 

Generate test reports and provide insights on test execution, coverage, and defects. 

Work closely with deployment teams to validate releases in staging and production environments. 

Required Qualifications & Experience: 

Minimum of 5 years of experience in software testing, with a strong focus on CRM systems and Microsoft Dynamics 365. 

Strong understanding of software testing methodologies, SDLC, and defect management. 

Experience with test automation tools (e.g., Selenium, Postman, Cypress) is a plus. 

Familiarity with API testing, SQL queries, and data migration testing. 

Hands-on experience with Microsoft Dynamics 365, including customization, workflows, and integrations. 

Ability to work in an Agile/Scrum development environment. 

Strong analytical skills and attention to detail. 

Excellent verbal and written communication skills. 

Ability to troubleshoot and problem-solve independently. 

Preferred Qualifications: 

ISTQB certification or equivalent QA certification. 

This is a Fixed Term Contract for 12 months, Full Time role for 37.5 hours per week.

We are looking to conduct interviews for this position from w/c 14th July. For further information please contact waqas.khalid@rspb.org.uk 

As part of this application you will be asked to provide a copy of your CV and complete a short form.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.