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Contact Centre Supervisor - Internal Applicants only
Reference: MAY20226784
Expiry date: 2022-05-29 22:59:00.000
Location: South Kensington
Salary: £21,543 Pro Rata
Benefits: Group Personal Pension, Life Assurance Scheme, and other great benefits
Duration:12 months
Attachments: CC_TeamSupervisorJD_May2022.docx

The Contact Centre Supervisor’s main responsibilities are to support visitors before and after their visit to the V&A. They spend their time setting up events for the website, processing refunds and exchanges and supporting a busy operational team of customer service agents.  Working closely with the team they ensure that we fulfil our service level agreements, resolving issues in a timely manner and delivering excellent customer service in every interaction.

 

Interviews: W/C 30 May

INTERNAL CANDIDATES ONLY