Job Purpose:

• Provide the external and internal sales teams with technical support, liaise with engineering, production, procurement etc. to be able to establish a solution with costing and lead times.
• Produce detailed quotations, commercial and technical proposals for presentation to the customer.

Job Role and Responsibilities:

• Ensure that the external and internal sales teams are supported with information and where appropriate coordinate the production of detailed technical and commercial documentation in a timely manner.
• Liaise with the customer to understand their requirements where necessary.
• Work with the production / engineering and procurement departments to establish a solution that is fully costed with a lead time.
• Generate detailed quotations, commercial and technical proposals against defined deadlines.
• Forward the quotation to the appropriate sales team or customer directly as applicable
• Work with the Sales team, agent and client to close the order
• Support Customer Services function as appropriate with regards to resolving any commercial or technical issues
• Ensure sales database is updated as appropriate
• Undertake any reasonable duties specified by the Management Team when required.

Required Experience:

• Technical/ engineering understanding
• IT Literate – Word, Excel, Sage, CRM, Power Point, Project
• Excellent written communication

Behaviours and Values:

• Highly organised
• Attention to detail
• Excellent customer service and sales skills
• Ability to work under pressure to tight deadlines
• Ability to work on own initiative
• Willing to learn and develop knowledge and skills

Qualifications:

• Knowledge of load monitoring equipment or a background in an engineering / technical company would be a distinct advantage.