We have a vacancy for an Account Executive Apprentices to join our team at Albion Mills, Greengates, Bradford.
As one of our apprentices, providing a world class customer experience will be at the core of everything you do.

Your purpose

You will provide an exceptional customer experience building and retaining strong, sustainable client relationships with direction from the team. You will help deliver projects to ensure best in class delivery of all end-to-end creative/graphics projects, creating a brighter future for your clients and for the business.


Your deliverables

• With support from the team, provide world class customer experience to maintain existing positive relationships so that the
  customer/client trusts in Sun Strategy to get the job done as efficiently as possible
• Keep all key Stakeholders as informed and up to date as possible at all stages of each project to ensure complete visibility is maintained so the client feels in control
• Demonstrate an understanding of your client’s product/ market as well as their core values to enables us to represent the client appropriately and get to know their wants and needs
• Respond to all stake holders, both internal and external, within an agreed SL
• Report potential problems promptly to the account managers so that appropriate action plans can be put in place to minimise customer dis-satisfaction
• Write high-quality briefs so that work flows seamlessly, and the client’s expectations are met Be the guardian of best practice documentation for your client ensuring information is always kept up to date to provide accurate outputs
• Begin to take ownership of the project lifecycle from kick-off meetings through to final artwork, understanding scope of work and deliverables to ensure smooth project delivery with support from senior members of the activation team
• Ensure all briefing stages that hit studio specify allocated time to mitigate risk of exceeding budgeted cost
• Provide accurate commercial costs, whether via quote or invoice, aligned to the relevant price matrix to achieve current business forecasts
• Identify and pursue the most cost-effective ways of working and opportunities to upsell, to exceed commercial expectations with guidance from senior members of the team
• Work collaboratively with all teams within the business to ensure the customer gains maximum potential from their time working with Sun
• Write well-articulated, informed, and inspiring briefs for both the creative team and graphics team alike
• Build internal business relationships across all areas to form trustworthy bonds and relationships with your colleagues and the wider business

Values

Pioneering : We challenge the status quo, carve new paths and consistently innovate. We pioneer the best results for our clients, their customers and our planet.
Achievers : We strive for success. We’re tenacious, ambitious and push ourselves to surpass expectations.                       
Responsible : We take responsibility for everything we do. We’re proactive, inclusive, and sustainable, empowering our clients to reach their goals.
Trustworthy :Trust is everything. We communicate openly, honestly and respectfully. We develop long term partnerships built on authenticity and respect, to deliver a brighter future.

 Up for the challenge? select apply now to complete your application.