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Visitor Experience Volunteer V&A Museum of Childhood

Reference: OCT20190430
Expiry date: 2019-10-20 23:59:00.000
Location: Bethnal Green
Salary: Voluntary
Benefits: Volunteers can develop new skills and knowledge, while working alongside the Museum`s core Front of House team to deliver a welcome and an informal programme of activities to our diverse schools and families audience.
Attachments: MoCVolunteerOct2019.pdf

We welcome new volunteers from all walks of life, whether you have an interest in the history of Childhood, our world class Collection or the Museum itself, we’d love to hear from you. Volunteers have been valuable in their support of the Museum, which has experienced a rapid increase in visitor numbers, and so we work to compensate them for their time. Upon becoming a volunteer, you will receive a V&A Volunteer pass, allowing you free admission to exhibitions at the V&A South Kensington, a discount in our V&A shops and cafes, and a number of other benefits. As a Volunteer you will have the opportunity to meet a variety of people, make friends and learn new skills while working alongside knowledgeable and experienced volunteers and members of staff. 

Volunteers play a crucial role in supporting the Museum`s visitor experience. The role of our volunteers includes:

  • Providing a primary welcome to our visitors
  • Working alongside the Museum`s Front-of-House team to welcome school groups to the Museum
  • Being a visible and approachable presence in the galleries, while offering information about the Museum’s facilities and Collection
  • Delivering informal learning activities in the galleries to our schools and families audience
  • Promoting commercial activities
  • Helping to increase donations by raising awareness among visitors of the Museum’s charitable status.

To check out what our current volunteers get up to- film link

Roster and Shift Patterns: All volunteers will be asked to commit to at least six months, working once a week for half a day. Morning shifts run from 9.50 to 13.30; afternoon shifts from 13.20 to 17.00.  

Benefits of volunteering at the V&A:

  • The opportunity to be involved in the work of one of the world’s leading museums of art and design;
  • A learning experience. Volunteers can develop new skills and knowledge, receive training and learn more about the V&A collections and the diverse communities that regularly visit the Museum;
  • 15% discount in the shop and public catering areas on production of a V&A Museum pass;
  • Free entry to paying exhibitions in some of the most prestigious museums and galleries (by simply showing the V&A Museum pass)
  • Informal tours and talks with Museum staff
  • Enrichment activities
  • Monthly newsletter that highlights events and info specifically for the volunteers

For further details please see role outline attached.

TO APPLY:
Please e-mail  with your name, contact details, and a brief description of yourself, your experience and why you would like to volunteer at the Museum of Childhood on a maximum of half a page of A4. Please also refer to the selection criteria in the role description.
Email mocvolunteer@vam.ac.uk

We will then contact you to arrange an informal interview at the Museum. 

Closing date for receipt of applications is midnight 20th October 2019. Applications received after this time will unfortunately not be considered.