We are looking for a super talented individual with fantastic communication skills you will be a super organized and a proactive self-starter brimming with positivity, passion and ideas. Freight knowledge, incoterms & shipping experience is preferred but not essential.

Your Role would involve-

• To manage a portfolio of customers providing high level of service.
• Delivering an end to end ordering process, from initial order through to invoicing and delivery.
• Ensuring all paperwork is created and supplied in accordance with customs regulations
• Communicating with all departments and teams whenever a change to the supply chain is affected. (orders & freight movements) notifying all parties with a solution focused approach
• Work in collaboration with nominated freight forwarders to ensure collections and deliveries are managed and planned in the most effective and cost efficient way.
• Work together with customer service on the distribution of various events throughout the year, such as staff boxes, press launches, shop refurb/relocation etc
• Assist and advise best practice for shop openings/relocations and new and emerging Export markets
• Become fully trained to ensure all hazardous material is distributed within IATA, ADR and IMDG guidelines to enable shipping with appropriate and accurate paperwork
• Generate bespoke reports and analysis as requested
• Complete & maintain regular month end & QAD housekeeping procedures (e.g. sales orders, due dates, filing of shipping documents & invoices in accordance with HMRC)
• Implement, monitor and always look to improve processes to increase business efficiency and accuracy.
• Provide help and assistance in a friendly and efficient manner to both internal and external customers and colleagues.
• Comply with H&S regulations & be proactive with the wellbeing of yourself & your fellow team members

Our desired person would –

• Have previous logistics experience ( full training will be given)
• Excellent organisational skills along with great time keeping
• Positive and can-do attitude
• Can work well under pressure
• Great communication skills
• Good English – written and spoken
• Good Computer skills
• Flexibility – with working hours

As we pride ourselves on internal development, priority will be given to candidates who have an in-depth knowledge of Lush, coupled with the relevant experience, skills and approaches.

Diversify our future

We are building a brand that represents the people of the world. It’s what you do that counts , and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

If you feel this is the role for you then please upload your CV and cover letter