Salary: Support Staff Pay Scale G: £29,187 to £31,188 pro-rata per annum (Actual) (£30,559 - £32,654 full time/full year equivalent)

Working Weeks: 43 weeks

Start Date: September 2025

Great Yarmouth Charter Academy is seeking a reliable and responsible Education Welfare Officer to help drive the attendance strategy at the school.

The role involves working with pupils, their families, staff and external agencies to unlock barriers to attendance and ensure that all pupils can engage with school as fully as possible.

The ideal candidate for this post will be organised, professional, able to establish good relationships with pupils and their families, act as a role model and be innovative in their responses to the attendance challenges that they discover. In addition, the ideal candidate will have excellent communication skills, be able to confidently present information when required and possess excellent IT skills.

Candidates will need to be able to manage their time effectively, work under their own initiative as well as contribute to the attendance team as a whole and work with team members to implement attendance initiatives for individuals and across the school. You will be required to monitor and manage an ever changing caseload and monitor the impact of actions that are taken.

Before applying, please read the attached Recruitment Pack and Job Description, for more details about the role. We ask that you read this pack carefully, especially the “Planning your application” section from page 11. This will support your application ensuring you have the opportunity to tell us about your relevant skills, experience and qualifications that relate to the job description and person specification in addition to details of your references covering the last 5 years.

The main responsibility of this role will be

• To identify those children in need of support by reason of their behaviour, absence from academy, family dysfunction, disability, social or emotional needs or any other special educational needs and to support children whose education is at risk
• To assess need, plan interventions, implement effective action and evaluate outcomes against agreed objectives, whilst involving service users in decisions whenever possible
• To work with parents and other stakeholders in relation to student support.
• To assist the Academy to safeguard students through joint work with partner agencies
• To maintain appropriate records and prepare reports as necessary

The ideal candidate will have:

• First degree or NVQ Level 4 in social work, teaching, counselling, psychology or youth and community work or other work related to work with children and/or relevant experience
• Training on safeguarding
• Experience of using social work or counselling approach to working with parents and children
• Knowledge of school systems and pastoral systems
• Ability to undertake assessments and write reports to a high standard

Charter was rated as good by Ofsted in June 2024. Ofsted stated that “Pupils at Great Yarmouth Charter Academy are proud to attend the school. It provides them with a safe and structured environment. It is a place where pupils can thrive and achieve their potential.”

Over the last four rounds of pupil admissions at year 7 the school is now oversubscribed with first choice pupils. Our job adverts are linked to this growth and our desire to support pupils from our community.

We are part of the Inspiration Trust, twice ranked as the country’s top family of comprehensive schools for pupil progress, and strongly believe in the importance of giving the widest educational opportunities to all young people, regardless of their background. We have strong networks across the Trust, with opportunities to work with a diverse range of schools and partners. We are committed to offering excellent professional and learning opportunities for our staff, with a busy programme of continuing professional development courses delivered by some of the country’s best educational thinkers and practitioners.

The Inspiration Trust is a Multi Academy Trust, committed to delivering the very best educational experience for the young people of Norfolk and Suffolk, across 17 schools. We are ambitious for our schools and communities and want to create Britain’s highest performing federation of 3-19 schools and transform education in the East. Inspiration Trust specialises in transforming schools in disadvantaged areas and taking academies from failing to outstanding.

For information on what it is like to live and work in Great Yarmouth, click here.

When you join Inspiration Trust's thriving network of talented teachers, leaders and support staff, you join an organisation that supports you to be the best you can be. The Trust offers a varied professional development programme for employees.

We are committed to offering excellent professional opportunities for our staff, through careful support and personalised CPD. We offer a structured and specific induction programme.

The Trust also offers:

• Generous holiday entitlement
• Local Government Pension Scheme (LGPS) with generous employer contributions
• Health Plan and Employee Assistance Programme giving access to a range of services including claim back costs for Eye Care and prescriptions and access to 24/7 virtual GP Service and mental health support (Terms and conditions and restrictions apply).
• Cycle-to-work scheme
• Retail Benefits offering discounts with many shops and suppliers
• Corporate membership of the Norwich Theatre Royal
• Salary sacrifice schemes, including home technology, smartphones and healthcare plans, including Dental insurance and Gym membership discounts (Terms and conditions and restrictions apply).
• Free Parking (on most sites)

*Some benefits are only available following successfully passing probation

If you would like to know more about this exciting opportunity, then please contact the Principal’s PA on Hannahgray@inspirationtrust.org or call the school on 01493 842061.

To apply for this role please click the Apply button to complete the online application form.

Closing date for applications: 12pm on Monday 16th June 2025

Interview date: Week commencing 23rd June 2025

Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.