There's no such thing as bad weather, just the wrong clothing.
We are your constant companion for every journey and if you are looking for your next destination, then why not try us on for size...
We are currently recruiting new part time Sales Advisor here at our Chichester store.
Are you ready for your next Retail adventure? If you have a passion for excellent customer service and love selling clothing within the outdoors industry, then this is the job for you!
We are looking for a Retail Shop Manager to drive forward the quality service we continue to provide here in Covent Garden.
Who are we looking for?
To fulfil this exciting role, you will possess excellent Retail Management skills, which you will have gained within a retail environment, ideally within the outdoor industry. You will also have the following qualities:
Exceptional customer service skills
Excellent organisational skills
Attention to detail
Effective verbal and written communication skills
Ability to challenge others to improve their performance
Skills to train and delegate effectively
Time Management Skills
Ideally, you will have a passion for outdoor travel adventure.
About the role The ideal candidate will use their past experiences to engage the shop team in driving all aspects of the shop performance whilst maintaining our reputation for outstanding quality and customer service.
Main duties of the role consist of:
Reaching and exceeding sales targets through assisting customers in the selection and purchase of merchandise.
Organising and implementing store rotas and covering shifts and holidays thorough effective staff management.
Helping, training and motivating sales staff on selling procedures to help achieve sales goals
Achieving commercial success through organising the store merchandise standards and restocking merchandise.
Nurture a thirst for high levels of product knowledge within an outdoor retailer and a passion for sharing that knowledge.
What’s in it for you? Having been retailing in the UK for over 50 years in the outdoor industry, we are able to offer an excellent pay and benefits package. Plus, all of this:
Structured training sales and management training
Access to in-house e-learning modules
Clothing allowance
50% discount on our clothing
Staff Partnership programme
Contributions to a Pension scheme
Life cover based on salary
Sales bonus scheme
Employee Assistance Scheme
About the company We make gear to keep you protected and comfortable in the world’s wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don’t. From our original and iconic “bags” to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still make us unique. We just make gear that delights our customers and delivers on our promise. How to apply To apply for the role of Retail Shop Manager, please click on the Apply button and follow the short application procedure
Are you ready for your next Retail adventure? If you have a passion for excellent customer service and love selling clothing within the outdoors industry, then this is the job for you!
We are looking for a Deputy Manager to drive forward the quality service we continue to provide in St Andrews.
Who are we looking for?
To fulfil this exciting role you will possess excellent Retail Management skills, which you will have gained within a retail environment, ideally within the outdoor industry. You will also have the following qualities:
Exceptional customer service skills
Excellent organisational skills
Attention to detail
Effective verbal and written communication skills
Ability to challenge others to improve their performance
Skills to train and delegate effectively
Time Management Skills
Ideally you will have a passion for outdoor travel adventure.
About the role
The ideal candidate will use their past experiences to support the manager in all areas of the store management, engage the shop team in driving all aspects of the shop performance whilst maintaining our reputation for outstanding quality and customer service.
Main duties of the role consist of assisting the shop manager to:
Reach and exceed sales targets through assisting customers in the selection and purchase of merchandise.
Organise and implement store rotas and covering shifts and holidays thorough effective staff management.
Train and motivate sales staff on selling procedures to achieve sales goals
Organise the store merchandise standards and restocking merchandise to improve commerciality
Nurture a thirst for high levels of product knowledge within an outdoor retailer and a passion for sharing that knowledge.
What’s in it for you?
Having been retailing in the UK for over 40 years in the outdoor industry, we are able to offer an excellent pay and benefits package. Plus all of this:
Structured training sales and management training
Access to in-house e-learning modules
Clothing allowance
50% discount on our clothing
Staff Partnership programme
Contributions to a Pension scheme
Life cover based on salary
Sales bonus scheme
Employee Assistance Scheme
About the company
We make gear to keep you protected and comfortable in the world’s wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don’t. From our original and iconic “bags” to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still make us unique. We just make gear that delights our customers and delivers on our promise. How to apply
To apply for the role of Deputy Manager, please click on the Apply button and follow the short application procedure.
Rohan is one of the leading outdoor clothing brands in the UK with over 50 retail stores across the country. Our content is curated to express the detail and technology that goes into our products, that are suitable for outdoor and city adventures alike, it is then shared with new and existing customers through multi-channel activity.
If you love helping people and have a passion for providing first class customer service then read on. You would be working within our busy customer service team in lovely offices in Kiln Farm in Milton Keynes, it’s a great place to work, with free parking just outside.
No shift work or weekends, it’s Monday to Friday, 9am – 5pm, no cold calling or hard sales, we are all about providing the most engaging service to our customers.
Who are we looking for?
We are looking for a highly capable and dynamic Customer Service Representative to join our busy team. We are an ambitious business, and have lot of exciting plans ahead.
You will have the following qualities:
You have worked in a customer service environment, in an office or retail store, including administration tasks.
You have experience dealing with customers either face to face or on the phone.
You are confident on the phone, used to helping people with queries, building relationships and managing customer expectations.
People would describe you as a strong communicator.
You write clear and personal emails, paying attention to detail.
A true detective - you are great at investigating issues and finding solutions for our customers.
Building relationships with customers and other teams across the business.
You thrive on multi-tasking and a fast-paced environment.
About the role
The ideal candidate will use their past experiences to support the Customer Service Team. The role consists of 60% admin and 40% dealing with phone orders and enquiries.
Main duties of the role consist of:
Telephone calls/orders and maximising sales.
Email and letter communication
Delivery update correspondence with customers
Courier reports and communication to customers on parcels
Further investigation on payment details as required
Handling of Complaints
Offering internet support
Product reviews
What’s in it for you?
9.00am – 5.00pm Monday to Friday working hours
23 days holiday plus Bank Holidays
Training - extensive in-house support and access to e-learning modules
Generous clothing allowance
50% discount on our own clothing
Contributions to a Pension scheme
Life cover based on salary
Employee Assistance Scheme
About the company
Founded in North Yorkshire in 1972, with our first shop opening in Long Preston in 1983, Rohan’s world-class clothing has seen our customers through countless adventures over the last fifty years. Technology is inherent to Rohan clothing. All our range is designed to make your journey, no matter how big or small, easier and more comfortable. Explore our current range to discover more.
Having won the Which? Award for Customer Service in the last 3 years we are keen to maintain this standard that is recognised by our customers.
There's no such thing as bad weather, just the wrong clothing.
We are your constant companion for every journey and if you are looking for your next destination, then why not try us on for size...
We are currently recruiting for a Part time Sales Advisor